HARBOR - Key Persons
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Regional Director
- Regional Director of Business Development
Job Titles:
- Member of the Executive Management Team
- Certified Hospice Administrator
- Director of HarborCare
- Director of HarborCare - Palliative Program
Certified Hospice Administrator, Brenna Rodriguez, has been with Harbor Healthcare System since 2006. In that time, she has been a Community Education Coordinator, a Regional Director of Business Development, Administrator at Harbor Hospice in Beaumont, TX, and Regional Director for East Texas/Louisiana. In 2019, she accepted the Director of HarborCARE Palliative program position for Harbor Healthcare. Her mission is to share the values and benefits to families across the country by starting this new program to help families facing a serious illness before the need of hospice.
IIn 2011, Brenna was given the Harbor Star Award for her exceptional work and leadership in hospice and currently serves on the Harbor Foundation Board. She continues her community outreach with volunteering as a Member of Junior League of Beaumont, Make A Wish Foundation, Lamar Alumni Advisory Board, and Ambassador Emeritus for the Greater Beaumont Chamber.
Brenna graduated from Lamar University with a Bachelor of Business Administration.
Job Titles:
- Chief Operating Officer
- Member of the Executive Management Team
Bryan Gaspard joined Harbor Healthcare System in December of 2005. Since then, he has been instrumental in the overall growth and direction of the company's marketing initiatives, business development, and start-up expansion.
Under Bryan's leadership and management, Harbor Healthcare System has expanded their hospice operations by over 40 percent in the past two years. He has been essential in the licensing start-up process from a state and accreditation stand point.
Bryan is responsible for achieving a 100 percent conversion rate on start-up accreditation surveys in the hospice, home health, and durable medical equipment agencies at Harbor. His extensive background in developing and fostering physician/hospital relationships has helped him spearhead and develop trend setting ideas which have launched Harbor to new heights in healthcare.
Since joining Harbor, Bryan has received his Hospice Administrator Certificate and has utilized this education for numerous administrative and operational roles in management. Bryan graduated from Lamar University with his Bachelor of Business Administration and a Major in Marketing.
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Administrator
- Compliance Officer
- Alliance Medical Service Administrator
- Alliance Medical Services Administrator
As Administrator and Compliance Officer, Cori brings more than 10+ years of durable medical equipment (DME) experience. Her nursing background was critical in developing the overall mission during start-up operations of the DME from a provider/patient perspective. She is responsible for the overall operations including Quality Assurance and the Quality Improvement Program.
In her 10+ years of DME experience, she has assisted in the development of two durable medical equipment companies and has achieved 100% success on surveys with two accreditation agencies.
Job Titles:
- Regional Director
- Regional Director of Clinical Operations
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- General Counsel
- Director of Compliance
Healthcare systems face substantial challenges in managing legal and compliance issues. Regulatory changes, litigation and other exposures associated with managing a major healthcare system create an environment where quality services are of particular importance.
Eric is licensed to practice law in Texas. He earned his Juris Doctor Degree from Thomas M. Cooley Law School and a Bachelor of Arts in History from Central Michigan University.
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Leadership and Development Manager
Job Titles:
- Billing Supervisor
- Imaging Supervisor
Job Titles:
- Director of Business Development
- Regional Director
Job Titles:
- Director Quality Assurance
Job Titles:
- Home Health Administrator
Jon Garner joined Harbor Home Health in 2013. He brings 15 years of home health experience with him as a former owner and Chief Financial Officer of his own home health agency.
Since joining Harbor, Jon has held various roles as a field nurse, OASIS reviewer/approver, and the Director of Nursing. He is responsible for consulting with physicians and other healthcare providers to assess community home care service needs and develop and implements services to meet identified needs.
Jon has served 8 years in the United States Marine Corps. His training and service as a Marine has helped him develop leadership roles and traits. Being a patient advocate, Jon ensures the staff remains current in healthcare quality measures and evidence based practice. Being a Registered Nurse, he leads by example by making home visits from time to time and ensures his staff operates in compliance with professional standards in keeping with Harbor's core values.
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Hospice Billing Coordinator
Job Titles:
- Chief Administrative Officer
- RT, R, ARRT Chief Administrative Officer
Job Titles:
- Medicaid & Private Ins Team Lead
Job Titles:
- Regional Director
- Regional Director of Business Development
Job Titles:
- Chief Executive Officer
- Founder
- Member of the Executive Management Team
Dr. Arfeen is the Founder and Chief Executive Officer of Harbor Healthcare System, a highly successful healthcare management company, overseeing companies in Texas, Louisiana, Michigan, and California. The key to this phenomenal success is ongoing, active involvement in the development and operations of all of Harbor's managed healthcare entities, along with its reputation for service excellence and compassionate care as a result of innovation and advanced technology.
Board Certified in Internal, Pulmonology and Critical Care Medicine, Dr. Arfeen has spent many years examining the business side of medical clinics and hospitals, and has applied that experience to create a prominent, effective healthcare network. He has assembled an acclaimed group of physicians to redefine the fundamentals of hospice and home health care. As a creative entrepreneur in the healthcare field, he has successfully organized several long term acute care facilities with synergy to create a winning continuum of care for all involved.
With a philosophy of dedication and teamwork, Dr. Arfeen considers listening to be a key to success at all levels of the organization, along with promoting solid co-worker and patient relations. Harbor is building a team to create the provision of services within our communities which guide our patients to a higher quality of life no matter what their diagnosis is.
Dr Arfeen believes in treating each patient as a family member. This is the mission at Harbor, and it reiterates Harbor's core values of compassion, integrity, and excellence for every person served.
Job Titles:
- Chief Information Officer
- Member of the Executive Management Team
- Chief Information Technology
Job Titles:
- Vice President of Human Resources
- Vice President of Human Resources for Harbor HealthCare System
Robert Nettles serves as Vice President of Human Resources for Harbor HealthCare System. With over 30 years of human resources experience in the healthcare industry, he is responsible for all human resources operations including recruitment, retention, employee relations, performance management, compensation and benefits as well as strategic HR planning.
Prior to joining Harbor Healthcare System, Robert worked for St. Anthony Hospital Systems, Sunrise Hospital and Medical Center, Audubon Medical Center, and MountainView Hospital and Medical Center. In each company, he held various management roles within the Human Resources Departments.
Robert received his Bachelor's Degree in Rehabilitation Education from Penn State University and his Master's Degree in Psychology and Counseling from the University of Northern Colorado.
Job Titles:
- Chief Nursing Officer
- Member of the Executive Management Team
Theresa Cousins is Chief Nursing Officer at Harbor. She is responsible for clinical operations for the hospice sites including patient care, staffing and controllables. She is also very involved in overseeing start-up offices from the beginning stage through The Joint Commission survey.
Harbor's mission is to treat every patient as a family member. In seeking the Harbor Hospice approach to care, many patients will live longer and enjoy a better quality of life. Hospice care is about living life to the fullest with comfort and dignity, and Theresa is proud to be part of Lighting The Way Home.
Theresa has been an RN for 30 years, with the last 10 years in hospice.
Job Titles:
- Chief Financial Officer
- Member of the Executive Management Team
Tracy joined Harbor in April 2008 and serves as Chief Financial Officer. With over ten years experience in healthcare accounting she oversees billing, payroll taxes, banking/cash management, investor/accounting related activities, cost reporting and federal taxes.
As Harbor continues to grow Tracy is involved in determining the operational flow of new acquisitions and business ventures from an accounting perspective, helping them to fit into the Harbor culture and excel. Through this growth she now manages cash flow for over 50 entities and over 100 bank accounts as well as partner distributions.
Tracy Haygood graduated Lamar University with a Bachelors of Business Administration in Accounting in 2001.