FLIGHT CENTRE (UK) LIMITED - Key Persons
Job Titles:
- Chief Technology & Information Officer ( CTIO ), Asia
As CTIO for FCM Travel in Asia, Abdel leads the company's security, information and customer-facing technology solutions. He oversees the company's strategic IT investments and optimises IT footprints to ensure the global technology and security efforts are aligned with FCM's business strategy and long-term goals. With a track record spanning over 16 years in the financial and insurance sector, Abdel has held key positions in information technology where he demonstrated his ability to lead teams, drive innovation and deliver high-quality solutions.
Job Titles:
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Global Director of Sales
- Global Sales Director
- Global SVP Commercial Strategy
As Global Sales Leader, Alex is focused on strategy development for FCM's global sales team. He oversees the global coordination and management of FCM's multinational sales pipeline and works closely with regional sales leaders to strengthen the company's global sales platform and multinational client growth across the network. Alex brings almost 20 years of experience in the travel, tourism and sales industries to the role.
As a member of the FCTG family for over 10 years, Alex's knowledge of the business and passion for sales has led her to her current role as the VP of Sales for FCM Travel in North America. Having experience in account management and sales in both the UK and the US, she has deep rooted insight across multiple markets, contributing to a well-rounded understanding of the evolving travel industry.
Alexa began as a travel consultant with Flight Centre Travel Group in South Africa and now has nearly two decades of experience. Evolving through roles in Account Management, Customer Implementations, and FCM Technology, she now leads FCM's Marketing strategy in the UAE. Alexa is dedicated to promoting inclusiveness, diversity, and development, serving on the 'Women Wise' board to prioritise these values for women in the organisation.
Job Titles:
- General Manger People & Learning
Alison has witnessed a swathe of travel industry changes from the advent of online bookings to smartphone apps. Celebrating more than 30 years at FCTG she oversees employee engagement, recruitment, and learning and development.
Job Titles:
- Member of the FCM Global Management Team
- Europe Leader
- Managing Director UK and Ireland
Having worked in business travel for over a decade, Andy was appointed to the newly created role of FCM Managing Director for UK and Ireland in 2022, after 5 years leading FCM's sister brand Corporate Traveller in the UK. Andy brings with him a wealth of experience from previous roles in business development, account management and operations. Andy's focus is delivering a superior customer service experience that clients won't receive anywhere else, and offering products and services to simplify business travel. By listening to individual needs, Andy believes we can help our clients to drive their business objectives.
Job Titles:
- Director of Human Resources, Asia
Overseeing all aspects of human resources management, Anna as HR Director establishes and develops HR teams and infrastructure to effectively support business growth. She leads her team from recruitment and talent management to organisational development, diversity and inclusion, and training and development across FCM Asia's four equity markets. Anna is also a passionate advocate in developing the role of women employees and leaders in the workplace and currently leads the Womenwise chapter in Asia.
Job Titles:
- Director of Customer Operations, Asia
As Director of Customer Operations, Annemiek oversees the service delivery to corporate clients in the region by personally managing the operations while enhancing customer success strategies to ensure efficiencies and customer satisfaction.
Having started her Flight Centre Travel Group journey nearly a decade ago, Annemiek was most recently Head of Account Management in Hong Kong where she was directly responsible for overseeing the travel programmes of some of FCM's largest clients across Asia.
Job Titles:
- Head of Consulting Americas
Ashley has over 15 years of experience working with travelers, suppliers, TMCs, and airlines, including roles in sales, account management and contract analysis. She leads the US division of FCM Consulting, where she creates tools, directs all-encompassing sourcing activities, and drives coordination of consulting services worldwide.
After more than 10 years of experience in the business travel industry, Aude has acquired a solid expertise in travel programs optimization. She was also an active member of the GBTA France executive committee. In 2017, Aude joined FCM as head of the FCM Lab. Based in Barcelona, she manages a multicultural team in charge of developing technological tools for the group. Thanks to her innovative spirit, her knowledge of the industry and her understanding of customer issues, Aude brilliantly supports the teams in order to offer ever more effective tools.
Job Titles:
- Managing Director
- Member of the FCM Global Management Team
- Managing Director, Asia
Bertrand is the Managing Director for the Flight Centre Travel Group in Asia, after being in the role of General Manager for FCM Asia since 2015. Bertrand started his career in the telecom industry in Europe working for Orange and then moved to the aeronautical giant Airbus to lead the sales and marketing department of their IT division. He held multiple global management roles within Amadeus, an IT leader of the travel industry before joining FCM.
Job Titles:
- Member of the FCM Global Management Team
- President, Americas
- President, the Americas
In Billy's 20+ years with the company, his colleagues have consistently applauded his collaborative approach that has resulted in tight-knit, hard-working, successful teams who appreciate his leadership. As FCM's President for the Americas, Billy implements successful operational, account management and BDM team-based structures for the entire region.
Ensuring excellence across the operations' teams and spearheading customer retention and growth strategies, Brendan brings more than 15 years' experience in sales and operations to FCM and proactively spearheads customer retention and growth strategies.
Brian experienced the culture at Flight Centre before even working here. Through his previous role, he felt Flight Centre had an energy that he wanted to be a part of, too. Read Brian's story about his first year at FCM as an account manager.
Job Titles:
- Customer Service Director
With significant experience in the travel industry, Brice has, through his various experiences, developed a very customer-oriented approach, which has earned him the position of Customer Service Manager for France, Switzerland and Spain. His understanding of customer needs combined with his sense of service makes Brice the guarantor of the operational excellence of the service that FCM provides to its customers. Customer satisfaction holds no secrets for him.
Job Titles:
- General Manager
- General Manager, China
Calvin is the General Manager for China and is currently responsible for driving the company's business in the mainland through strategic and digital transformation, as well as increasing growth in managed travel through new wins and implementation of multinational and national businesses. His career to date spanned 14 years in various finance and strategy positions including audit, tax and treasury, financial reporting, planning and analysis, as well as M&A and organisational transformation.
Having clocked up over ten years with the Flight Centre Travel Group, Cameron has held a number of high-level strategic and financial roles across both leisure and corporate brands. He brings extensive experience to the table having honed his skills across leadership, finance and analytics, commercial accounting, project management, change management and process improvement programs.
It was during her studies in human resources and as part of a gap year that Caroline discovered FCM. Immediately seduced by the history and values of the company, she decided to settle down. Caroline grew up in her role and took on the role of Director of Human Resources for France, Switzerland and Spain. Her ambition: to continue accompanying the growth of FCM while guaranteeing that the company culture remains both friendly and humble.
Cassandra Sohnly is not a bot. She dove into her role not knowing much about it, or one of the major tools the company uses. A few months later, she would consider herself somewhat of an expert. Read her story to learn more about her journey with FCM so far.
Job Titles:
- FCTG President, Americas
- President, Americas
- President, FCTG Americas
Charlene joined Flight Centre Travel Group (FCTG) during the Boston-based Garber's Travel Service acquisition by FCM Travel Solutions in 2007. A highly successful business leader, Charlene served as Vice President Sales at FCM before being appointed to President for Corporate Brands USA in 2015, and was appointed President of the Flight Centre Travel Group (FCTG) in January 2020.
Charlene brings with her nearly 30 years of experience in the travel industry to her role as President of Flight Centre Travel Group, The Americas. She started her career in travel with Boston-based Garber Travel, before it was acquired by the Flight Centre Travel Group (FCTG). Most recently, she held the position of President of FCTG's Corporate Brands in the USA, in which she over saw a team of 500 people. In the four years that she led the corporate brands, Charlene achieved double-digit, often record setting growth year over year. She has been recognized by the industry on numerous occasions for her outstanding performance, most recently being named one of GBTA's WINiT Top 40 Women in Travel.
Chris Galanty has unrivalled corporate and leisure travel experience gained during his career with Flight Centre Travel Group (FCTG). As Global CEO of Flight Centre's corporate travel operations, he is responsible for the company's flagship global travel management division FCM Travel and largest SME specialist business travel provider, Corporate Traveller, plus other specialist FCTG brands. An authoritative voice in the travel industry, Chris has led FCTG's corporate businesses through the impact of COVID-19 with decisiveness and a determined growth strategy that capitalises on the strength of Flight Centre's culture.
After graduating college, Chris didn't know what he wanted to do. After cycling across the country, he settled back on the East Coast and came across FCM which he knew nothing about. Read his story about how he ultimately decided to go into account management.
When Christina was ready to make the jump from hospital administration to events management, she knew she didn't want to be at a stagnant company. She wanted an engaging, positive, open minded and caring company who valued creativity and personality. And at FCM, there's a lot of that happening. Read her story.
In the business travel sector since the beginning of his career, Christophe has held various commercial and operational positions within several TMCs. As a result, Christophe has a very fine understanding of the sector and all activities around it. Thanks to his experiences in commercial functions, Christophe has developed a strong customer culture. He has a perfect understanding of the issues and challenges that customers are facing and has therefore developed a very strategic and consultative approach, which he strives to pass on to his teams.
Job Titles:
- Managing Director - UAE and MEA Network Leader
- S MEA Regional Leader
Ciarán, FCM's MEA regional leader since 2012, leads sales, account management, and growth strategy. Collaborating with global leadership and regional managers, he has tripled FCM's presence in MEA over a decade, expanding to 30+ locations.
With 20 years in travel management, he excels in business culture, people development, and winning new business. Ciarán's extensive experience includes key roles in business development and senior management across FCM's EMEA operations, since joining in 2002. An expert in efficiency and growth, he is poised to elevate your business.
Job Titles:
- Chief Growth Officer for FCM Asia
- Chief Growth Officer, Asia
Clement is the Chief Growth Officer for FCM Asia, driving the company's organic and inorganic growth through overseeing the Strategy, Supply, Partnerships, Meetings & Events, Data & Legal teams. Having close to two decades of experience in both the travel and e-commerce industries, he started his career as a Strategy Consultant, thereafter leading teams in both EMEA and APAC in various leadership roles in both corporate and tech startups. He has won multiple awards with his startups, such as Fast Company's 'World's 50 Most Innovative Companies' and Singapore Tourism Board's 'Best Business Innovation' Award.
Felicity thrives on listening to challenges and questioning the status quo to deliver savings and business growth for clients. This Head of Consulting APAC boasts a consulting background in cost, contract and travel management and procurement.
Job Titles:
- Product & Development Manager
With two decades in the travel industry, Gaurav has transitioned from a travel consultant to the UAE's Product and Development Manager at FCM. He passionately drives technology initiatives, focusing on operational efficiency through workflow automation and robotics. Gaurav's pivotal role enhances customer and operational benefits, ensuring access to top-notch supplier content, services, and cutting-edge technology in the market.
Ten months before Giovanni heard of FCM, he was working the customer service desk at the same local grocery store he'd been at since he was 14 years old. He'd always loved helping people and finding solutions to someone else's problems. He also loves to travel. Needless to say, applying as a Jr. Travel Consultant was a no-brainer. Read about how Giovanni continues to explore his passions and how he's worked them into FCM.
Job Titles:
- Lead New Sustainability Practice at FCM Consulting
FCM is pleased to announce that Glenn Thorsen has been appointed as Sustainability Lead at FCM Consulting. Thorsen will lead a new dedicated customer-facing practice specializing in sustainability. Read more about Thorsen and his new role.
Hari, a key figure at FCM for nearly 25 years, spearheads operational excellence in the UAE. Leading the reservation consultants, he prioritises continuous learning and development, ensuring efficiency. Hari emphasises understanding clients' needs, solving problems, and delivering solutions for constant customer improvement as the foundation for retaining FCM customers.
Job Titles:
- FCTG 's Global Executive Leadership Team
- Managing Director, Australia
A key member of FCTG's global executive leadership team, James has led the Australian operations through the toughest period of the company's history in response to the COVID-19 pandemic.
With 23 years' experience in the corporate travel industry, James brings leadership skills as well as extensive grass roots experience to the role across multiple brands and geographies. He is a senior leader with a proven track record in delivering consistent results that are backed with industry and employer recognition.
Job Titles:
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Global Director of Account Management & Consulting
- Global Head of Account Management and Consulting
Jo is an innovator in supplier strategy and preferred programmes, having always worked in corporate travel. Her extensive knowledge includes 15+ years working in TMCs, and roles at ACTE and Qatar Airways. Jo went on to found Nina & Pinta Consulting Services, specialising in travel programme optimisation, and sales effectiveness. Now as the global lead of account management and consulting at FCM, Nina & Pinta has integrated into the FCM brand.
Jo has over 28 years of experience in the corporate travel industry. Having worked across a broad range of industry sectors throughout her career, Jo has experience in TMC, Airline Sales and Procurement environments. Operating as an independent industry consultant for over 15 years prior to joining FCM as Head of Global Account Management & Consulting, Jo engaged with clients across the globe on a number of interesting and diverse projects delivering strategy, sourcing and change management.
Jo has been in corporate travel all through her career, and has gained extensive knowledge and experience across a number of sectors within it. Working in a TMC environment for over fifteen years is where her knowledge and influence was developed as an innovator in developing preferred supplier managed programmes. Jo then moved to numerous interim consulting roles from ACTE as Regional Director for EMEA where she focused on industry education to setting up the Global Corporate Sales department for Qatar Airways in Doha before founding Nina & Pinta Consulting Services. Nina & Pinta was a consulting firm specializing in the travel space with 2 distinct divisions. Jo's consulting projects at Nina & Pinta ranged from working with corporations in procurement on corporate travel programmes focusing on programme efficiency and optimization to developing training workshops that include sales effectiveness, negotiations training and working with procurement. Jo has also written numerous white papers in conjunction with the UK Business Travel Association on TMC pricing and RFP processes. Jo joined FCM Travel in October 2021, and from January 2022 Nina and Pinta will also integrate into the FCM business.
Joe has 20+ years of travel industry experience and joined FCM in August 2006. A seasoned travel industry executive and an accomplished team leader, Joe oversees key client and partner relations, as well as sales and business development activities and travel technology and operations. Additionally, Joe is a key stakeholder in our global travel management initiative.
Job Titles:
- Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG's corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.
Since joining FCTG in 2011, Jonathan has led initiatives such as the launch of our market-leading OBT Savi, and the development and delivery of an Australian-first partnership with Uber. Jonathan has worked in both start-up and large enterprises.
Job Titles:
- Country Leader Switzerland
Now managing the Swiss branch, Justine joined FCM Travel in 2014 and has since gradually worked her way up. With a travel background, Justine started as a Business Travel Consultant and quickly moved into management positions. Over the years, Justine has developed strong relationships with the operational teams as well as an in-depth knowledge of the Swiss business travel market. Her ambition is to continue FCM's growth and to establish the brand's reputation on the Swiss market.
Job Titles:
- Director of Account Management
Karly has been in the travel industry for more than 10 years, with a background in both sales and account management. A graduate of Purdue University, Karly studied hospitality and tourism management and has played an integral role in applying strategic, consultative account management practices across the Americas team.
Job Titles:
- Account Management & Sales Leader
Kashish boasts a remarkable 20-year career in travel, covering account management, leisure, and airline sales. Leading her team of Account Managers and Business Development at FCM for over a decade, she focuses on growth and retention aligned with senior leaders' vision. Kashish excels in business planning, strategic recommendations, and implementing procedures to enhance customer travel programmes.
Job Titles:
- Business Leader, Meetings & Events North America
Kate has been in the corporate events industry for 15 years and has a wealth of experience in sales, account management and event operations. She joined FCM Meetings & Events in 2014 and has been instrumental in shaping the strategic growth of the business. Kate now leads FCM Meetings & Events across the USA and Canada.
Job Titles:
- Marketing Manager UK and Ireland
Katherine brings more than 14 years' marketing experience to FCM Travel, where she is Marketing Manager for UK and Ireland. Katherine started her career in the energy industry in Australia, going on to manage marketing teams across finance, advertising, property and large scale events such as the Commonwealth Games and Australian Formula 1 Grand Prix,. Working across different industries in the UK, Australia and South Africa means Katherine brings a breadth of marketing knowledge to FCM.
Job Titles:
- General Manager, Singapore
Kenji has close to 15 years of experience in the travel industry, most notably spearheading strategic travel management at world-leading financial service and consulting companies. As the General Manager for Singapore, he is focused on ensuring that FCM remains the preferred choice for our current and future clients, talents, and suppliers. Backed by a blend of global reach and local connections, under Kenji's leadership, FCM Singapore will continue to be innovative and personable to reach new heights with our partners.
Job Titles:
- Head of Marketing
- Marketing Leader
Kim, an accomplished Marketing Leader with over 20 years of experience, boasts a remarkable track record in the leisure and corporate travel & tourism sector. Demonstrating expertise in tailoring B2C and B2B Marketing Strategies, Business Planning, Direct Marketing, and Content Marketing Strategies, Kim stands out as a dedicated and effective marketing professional with a wealth of industry knowledge.
Job Titles:
- UK and Ireland Head of Account Management
Laura is responsible for supporting customers based in UK and Ireland by deploying global strategy and working to progress their travel programme goals through delivering value, outstanding service, technology deployment amongst other streams. She is driven by a customer-centric mindset and leads her tight-knit team with the same values. Laura has had a long career with FCM and its sister brands - over two decades in total - and brings her years of experience across different disciplines to everything she does.
Job Titles:
- Global Managing Director
- Member of the FCM Global Management Team
- Member of the Join Our Team
With a depth of experience in the travel industry, Marcus brings a wealth of business, operational and industry knowledge to his role. Marcus oversees the continued development of FCM's global sales, account management and brand strategy. As FCM's global leader, Marcus works closely with the company's global executive team as well as with the regional managers of FCM's operations in the Asia-Pacific, Americas, Europe, Middle East and Africa regions.
Matthew has over sixteen years of experience in corporate travel, having worked in various areas of the industry, and in sales both regionally and globally. He joined FCM five years ago, and more recently became Head of Sales for UK and Ireland, leading a team of Sales Directors. You can usually find Matthew at industry events across the UK - drop him a note to find out where him and the team will be next.
Job Titles:
- Enterprise Solutions Architect
Melanie's career has taken many twists and turns, especially since she began working at Flight Centre. But her employment within different companies in our parent company has allowed her to be the architect of her own career goals. Read about her journey with Flight Centre and where she is now.
Job Titles:
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Managing Director, ANZ
- Managing Director, Australia and New Zealand
With her unbridled energy and enthusiasm, few people can keep pace with Melissa, let alone boast the depth and breadth of experience she has gathered her 25+ years in the travel industry. She brings a solid understanding of best practice across multiple industry sectors and their travel programmes.
Job Titles:
- Chief Product Officer
- Member of the FCM Global Management Team
- Member of the Join Our Team
Michel's extensive 20-year career in the travel technology industry spans diverse roles in research, development, product management, solution design and sales at multi-national technology organisations such as Oracle and Amadeus. Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and delivering modern complex solutions to customers both large and small. He joined FCM in 2017 as Chief Technology Officer, rising to VP Global Customer Solutions in early 2019 and charged with delivering first class solutions to new and existing enterprise level customers. Michel is now Chief Product Officer for the business globally, focussed on delivering innovative customer focussed technology product. During his time at FCM he has played a key role in helping position the TMC as a technology leader in the travel management space.
Michelle's journey with FCM has been quite the underdog story. She started as a Travel Consultant while working at a small travel agency in South Africa that specialized in corporate and leisure travel. Fast forward 10 years and she was offered an opportunity to work in the US and rebuild the FCM brand in North America. Read about how she landed here!
Miriam heads up the region's growing meetings and event business, ensuring that our customers are supported in getting back to meeting, collaborating and celebrating in person again She leads a team of experienced operational consultants and planners to combine industry knowledge with strategic expertise. In previous roles at the company, Miriam has worked across sales and as a coordinator for the Global Executive Team.
Job Titles:
- Ireland Managing Director
Oz leads FCM's Irish business and is based in Dublin.
Oz's FCM journey began in 2010 at Flight Centre Sea point in Cape Town, where he quickly moved into leadership. While completing my degree ( BCom Management & Financial Management) part time, in 2012 Oz moved to the finance department as a Management Accountant and again moved into leadership. In 2015 he was Appointed Retail Area leader and turned around a challenging region to 2nd most productive area nationally.
He was appointed RSA MD of sister brand Corporate Traveller in April 2017 where he grew the business to record results pre-pandemic.
Job Titles:
- CFO
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Global Corporate CFO
Paul's career with FCM Travel's parent company Flight Centre Travel Group began in the UK, where he held the role of group Chief Finance Officer for the UK for several years. Paul took the role of Global Corporate CFO in 2020, just before the onset of the global pandemic. He's played a central role in ensuring FCM was successfully steered through this challenging period and is set up for future success.
Job Titles:
- Head of Account Management
Three decades in tourism including retail, aviation, auto, SME, tertiary, government and corporate travel, has led Renos to head FCM Account Management. This highly-experienced tourism industry thought leader places the customer as the central focus of everything he does.
Ruari spent over a decade in operational leadership roles in the UK and Ireland, gaining in depth experience of developing streamlined approaches to deliver both savings and efficiency to the customer. He now uses this knowledge in his role as Commercial Improvement Manager, where he works on an individual basis with customers to achieve productivity and value savings.
Job Titles:
- Meetings & Events Director
With over 15 years of experience in the business travel industry, Samira is passionate about service and people. With increasing responsibilities since her start at FCM in 2009, Samira has been in charge of Customer Service and Account Management, created the Quality Department, and is also behind the creation of the Meetings & Events department which she has been in charge of since 2019. Accompanied by committed and passionate teams, she is committed to providing memorable experiences and continuing to develop the Meeting & Events department for FCM.
Job Titles:
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Global Director of Marketing
- Global Marketing Director
- Global SVP, Marketing
Scott has been in the business travel industry for over 10 years, across 3 major TMCs and comes from a string of key marketing positions within the Private Healthcare, International Auctioneers and Charity sectors. He is responsible for managing FCM's global marketing strategy, communication and public relations activity and overseeing products to market. Scott is responsible for ensuring the continued growth and consistency of the FCM brand in all markets.
Job Titles:
- Chief Business Officer, Asia
Scott has over 16 years of experience in the travel industry with diverse roles spanning across wholesale, reservations, travel media and adventure travel before he moved into the corporate travel sector. As Chief Business Officer with a solid understanding of multiple markets including Australia, Americas and Asia, Scott will engage with multi-national clients at all levels to deliver corporate travel solutions. The role will see him drive customer satisfaction, growth and retention through the continuous evolution of travel management offerings to add value to clients.
Job Titles:
- Member of the FCM Global Management Team
- Member of the Join Our Team
- Global Implementation Director
- Global Vice President, Operations
Shaun oversees the strategic evolution of FCM's operating model globally, focused on digital transformation, service excellence and global consistency. He has worked for FCM since 2013 in senior leadership roles across 3 continents, bringing visionary leadership with a truly global mindset. Shaun plays a pivotal role in delivering FCM's strategy to market, ensuring successful execution of business objectives across all markets. Shaun is an MBA holder from Murdoch University (Singapore).
Shaun's experience in the travel industry spans more than 15 years, with extensive experience across product, change management and in leadership roles. As Global Implementation Director, he oversees FCM's strategy, processes, and teams from the moment we onboard a customer through to how we service them operationally. Shaun holds an MBA from Murdoch University in Australia.
To the role of Global Implementation Leader, Shaun brings more than 15 years' experience in the travel industry with extensive experience across product, change management and in leadership roles. After nearly ten years with Flight Centre Travel Group in Australia, Shaun relocated to Singapore in 2012 and became Regional Operations Director for Flight Centre Corporate, leading exponential growth for the region including opening FCM Malaysia. Shaun, now based in New York, USA, is responsible for leading FCM's global implementation and onboarding strategy.
Job Titles:
- Global General Manager Meetings & Events
A seasoned industry executive with over two decades of experience, Simone is passionate about the business events sector. Based in Australia, she brings her global perspective and local knowledge to dozens of countries. Simone fosters a collaborative and inclusive culture, a purpose driven workplace, leading innovation, and improving overall business performance.
Job Titles:
- a Leisure Travel Consultant
- Managing Director, EMEA
Steve Norris joined Flight Centre as a leisure travel consultant in Uxbridge progressing to store manager over the next three years. In 2005 moved to the UK head office as Head of Land Product, progressing to Group Marketing Director for UK corporate and retail. In 2009, Steve was appointed General Manager Flight Centre UK and in 2011 he was promoted to Corporate MD EMEA responsible for Flight Centre's business travel divisions. Over the next eight years, under his stewardship, both FCM Travel and Corporate Traveller achieved major growth, winning and retaining significant new customers, to become dominant TMCs in their respective markets. In January 2020, he took over his current role as Managing Director of Flight Centre's EMEA, with overall responsibility for both the leisure and corporate businesses.
Job Titles:
- Sales & Marketing Director
Stéphane joined FCM in 2015 to develop the commercial activity. As the only member of the sales team, Stéphane has largely contributed to the development of the business and of the team. His first years at FCM allowed him to acquire in-depth knowledge of the business travel ecosystem and to drive the company's growth by acquiring new customer accounts. Today, Stéphane is in charge of sales and marketing activities and his goal is to ensure FCM's growth.
It's about substance, not spin with Sue McEvoy, who brings 25 years in corporate travel management to her role. A combination of partnership success and her authentic style has seen her rise through large market account management and business development to head FCM sales.
Job Titles:
- General Manager Finance & Operations UAE
With nearly two decades at FCM in India and the UAE, Sunil boasts expertise across finance, sales, operations, and supplier products. His role encompasses developing growth strategies, executing plans, budgeting, and forecasting.
Sunil excels in enhancing revenue and productivity while providing comprehensive data analysis for effective revenue management and forecasting.
Job Titles:
- Chief Financial Officer, Asia
- Regional CFO for Asia
Timothy is the Regional CFO for Asia having started with FCM in January of 2019. Prior to working for FCM he had his own business in the insurance industry. He is new to the industry having spent his entire career in the financial services industry (Insurance) with some of the worlds biggest Risk Management and Insurance companies (Aon, Mitsui Sumitomo, Promina Group and RSA). His career has been varied from holding positions as the CEO of his own company to having led global businesses in roles ranging from COO, CFO, Strategy, Portfolio Management and Innovation.
While engaging with suppliers, helping to drive strategy and monitoring policy compliance, Zahrah enjoys playing a key role in delivering FCM's overall product business plan. She's had over 20 years with the Flight Centre Travel Group across a range of roles, including 13 years with Corporate Traveller and FCM.