ASCENTIAL CARE PARTNERS - Key Persons


Bonnie Dayhaw

Job Titles:
  • Vice President of Operations

Denise Glessner

Job Titles:
  • Operations Manager
Denise Glessner has over 19 years' experience in the nursing industry with a focus in case management and utilization review. Denise joined Ascential Care Partners in 2019 where she has oversight for the nurses and staff that support Ascential Care Partner's western United States claims. Denise's vast experience and proficiency in various managed care settings including hospital, office, and telecommuting environments is truly an asset to the Ascential Care team. Prior to joining Ascential Care, Denise's expertise was fundamental in the establishment of a Utilization Review program and a Medical Provider Network that was approved by the California Division of Workers' Compensation. Denise is a Public Health Nurse, Certified Case Manager, and a Worker's Compensation Certified Professional.

Diana Danner

Job Titles:
  • Specialty Products Manager
  • UR Manager
Diana Danner has over 25 years' experience in the Workers' Compensation Industry as a Nurse Case Manager in both the field and telephonic settings. She has supervised the Opioid/Rx Advise program for the past three years with the focus being on educating patients about the CDC guidelines and discussing medication weaning plans with physicians. With her knowledge of state UR rules, Diana is often sought out by clients to assist with WC administrative board presentations. Diana supervises the utilization review team that is fully dedicated to meeting Ascential's growing volume of UR requests. Prior to her career in workers' compensation case management services, Diana spent several years in emergency medicine where she received her certification as a Sexual Assault Nurse. When she is not working, Diana volunteers with a local group of churches providing services to the homeless population including the distribution of personal hygiene items, meals and direction to medical care.

Diane E. Green

Job Titles:
  • Compliance Officer
  • Expert
Qualifications 30 + years of Healthcare Experience Diane Green is a recognized subject matter expert in workers' compensation Utilization Review and URAC accreditation. She has spent 30+ years in healthcare, starting her career in the United States Navy Nurse Corps where her clinical focus included general medicine and outpatient surgery. Diane gained her first managed care experience as the Clinical Manager of three staff model HMO multi-specialty practices where she experienced UR from the provider perspective. Diane began her workers' compensation and URAC journey when she joined a large, national group health carrier and their newly created workers' compensation division as a UR Nurse, eventually becoming a UR Supervisor, a UR Manager, and finally a Regional Director after relocating to open a National Utilization Review and Case Management department serving national workers' compensation insurers and employers. Diane moved on to the Property and Casualty industry where she held various senior positions with two large, national workers' compensation carriers and gained valuable experience on the use of clinical resources and products to manage the medical aspect of claims, contain medical and overall claim costs, and demonstrate measurable value to the claim. Diane joined Ascential Care Partners in 2015 and has been instrumental in developing Ascential Care's Utilization Review program and product, securing and maintaining URAC WCUM accreditation, filing and maintaining the California UR plan as well as other state filings and certifications allowing Ascential Care to conduct UR nationally. Diane is a Registered Nurse and holds a bachelor's degree in nursing as well as a master's degree in healthcare management.

John Cardi - VP of Sales

Job Titles:
  • Vice President of Sales
  • Joins Ascential Care Partners As Vice President of Sales
Qualifications B.S, Business Administration Degree Ascential Care Partners welcomes John Cardi as Vice President of Sales. John has over 15 years of experience developing, coordinating, and executing sales strategies. He has proven successful in generating new business opportunities and securing existing business relationships throughout the Worker's Compensation, Managed Care, and PBM industries. "In all my years working in the Workers' Compensation industry I have never met a collective group so focused on not only the quality of work they provide, but the method in which they provide it. Everyone here is incredibly positive, courteous, and empathetic. This compassion translates to the injured workers and is a major component to the positive outcomes Ascential Care achieves." - John Cardi During his career, John has worked across a wide range of industries including but not limited to the retail, manufacturing, healthcare, and insurance sectors. His experience includes working closely with some of the nation's largest carriers, brokers, and well-known national brands. Ascential Care Partners provides patient-driven managed care services to clients nationwide.

Julie Anderson

Job Titles:
  • Director of Account Management
Qualifications 15 + Years Experience in Managed Care Services Julie Anderson, Director of Account Management, has over 15 years' experience in workers' compensation managed care services. She is responsible for maintaining and strengthening current client relationships and providing collaborative solutions that promote positive outcomes for all claim stakeholders. Prior to joining Ascential Care Partners, Julie worked for Cordant Health Care Solutions, a laboratory toxicology company. She managed multiple client programs designed to improve medication compliance and safety for injured workers. Julie gained much experience in pharmacy benefit management programs as an Account Manager with myMatrixx an Express Scripts Company. Julie managed accounts from the Top 10 to the smallest account driving successful outcomes for their ancillary, pharmacy and clinical programs, as well as measuring outcomes and stewardship reporting. From the onboarding of each client program, Julie's primary goal was ensuring optimal service and program satisfaction. Prior to joining myMatrixx, Julie held a dual role as National Account Manager and Supervisor of Inside Sales and Business Development for MSC/One Call Care Management, a national ancillary network offering a one-stop solution for ancillary services. Julie has an established reputation driving successful organic growth initiatives and containing costs for her clients.

Tiffany Melvin

Job Titles:
  • Manager
  • Operations Manager
Tiffany Melvin is a TCM Manager with oversight for the nurses and staff that support Ascential Care Partner's eastern United States claims. She provides ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. With her solution-oriented approach, Tiffany offers direction, proactive problem resolution and effectively guides team members to success in their advocacy roles. Tiffany understands the needs of her clients and excels at implementing processes and quality initiatives that improve the continuum of care. Tiffany entered the workers' compensation industry after working over 20+ yrs in healthcare with14+ years in hospital case and utilization management and worked as a Nurse Case Manager in healthcare insurance and with a large Workers' Compensation third party administrator. Tiffany is continuing her education with plans to pursue a Master's Degree.