INTOUCH - Key Persons
Passionate. Driven. Never settles. With over 15 years of proven leadership in healthcare marketing, Alyssa is always ready to make a difference. She's motivated by bringing new therapies to market in oncology, rare disease, and underserved conditions. One of Alyssa's proudest achievements was leading the development of the first social network allowing board-certified physician specialists to share insights, start discussions, and collaborate with peers to improve patient outcomes. Alyssa is a morning person who loves travel, her family, and Southern California vibes.
Angela is responsible for our US-based business portfolios and best-in-class client service department. She has a proven track record of building integrated teams, pushing for novel approaches, and "stopping at nothing to deliver great work." With over 20 years of marketing experience in the healthcare vertical, Angela has led our industry and our clients through many firsts. She has also opened four of Intouch's six US locations. Angela has been recognized by our industry as a Healthcare Businesswomen's Association Luminary, a PM360 Elite 100, Elite Mentor, and Trailblazer. She keeps us on our toes while relying on her ballerina background to balance challenges and lead with grace.
Job Titles:
- Managing Director, EVERSANA INTOUCH International
Ariel has led impactful digital strategies and implementation across multiple industries, from media and FMCG to telecommunications and healthcare, where he has spent the past 10+ years focusing on the digital evolution of pharma companies and the creation of impactful digital brand and sales drivers. His healthcare experience includes local, regional, and pan-regional projects across the US, Europe, APAC, and LATAM. Ariel is passionate about driving commercial excellence through enterprise-level digital transformation. When Ariel is not living the global commute in search of great ideas and smart solutions, you might find him tooling around in his vintage Mini Cooper.
Job Titles:
- President, Commercial & Consulting Services
Boris leads consulting and strategic services across EVERSANA INTOUCH including strategic planning, content strategy, CX, market access, and medical communications. He joined Intouch in 2014 to help build its strategic capabilities, establish Intouch's East Coast operation and lead the NYC office. Previously, he spent more than a decade at Ogilvy CommonHealth, leveraging hands-on technology and leadership experience in healthcare startups providing services to Fortune 500 companies. Boris is a PM360 Innovator of the Year and one of PharmaVOICE magazine's Top 100 Most Inspiring People in Life Sciences. With a broad international background, he is fluent in three languages (four, if you count multichannel marketing, which we do).
Job Titles:
- Chief Growth Officer
- Executive Vice President
Brady boasts 25+ years of experience in helping healthcare clients make decisions that have a positive impact on their business and the customers they serve. He spent nearly a decade leading strategic marketing and development initiatives at AstraZeneca and held executive positions at marketing and communications agencies. As EVERSANA INTOUCH Group continues to expand globally, Brady is charged with leading growth strategies across affiliates for the US, Europe, APAC, and LATAM. When Brady's not juggling new clients, he's doing his best to keep up with his twins.
With over 20 years' tech and ad agency experience, including multimillion-dollar negotiations, Chris defines excellence under pressure. His past roles include CFO/COO positions at tech and ad agencies including CTI, AGC/ATG, and VML (now VMLY&R). Chris facilitated negotiations that led to the sale of VML to WPP PLC and was most recently honored as Kansas City Business Journal's CFO of the Year. His fearlessness isn't limited to financial situations. He's also been known to partake in daring activities like bungee jumping.
Job Titles:
- SVP, Managing Director, Head of Market Access Account Services
Denise leads the Market Access Specialty Affiliate account delivery teams who partner with the world's leading life science companies to strategically engage market access stakeholders to expand product access, enhance the patient experience, and improve outcomes. She brings extensive experience, from both the client and services side of the industry, deploying commercial strategies spanning the full product lifecycle for broad therapeutic categories and specialized rare/ultra-rare conditions.
Denise joined EVERSANA (The Access Group) in 2017 to leverage her diverse expertise and know-how from the inside out to help life science clients anticipate and strategically adapt to the ever-changing healthcare landscape. Prior to joining EVERSANA, Denise spent more than 20 years at major pharmaceutical companies serving in leadership roles across a broad range of disciplines, including market access, commercial operations, portfolio strategy, brand marketing, sales and finance.
Job Titles:
- VP, Client Partner, EVERSANA INTOUCH International
Emily brings more than 15 years of digital marketing expertise, leading teams that perform at the highest level and create award-winning work for an array of brands. An "always on" client service manager, she excels at multichannel marketing, brand strategy, and business development. Emily's global experience includes serving clients with forward-thinking strategic teams focused on exemplary execution. Emily's passion is travel and experience, so much so that her daughter earned 16 unique stamps in her passport during her first year of life!
Job Titles:
- Chief Executive Officer
- Chief Innovation Officer, EVERSANA
- Our CEO and Founder
Our CEO and founder, Faruk Capan, was born and raised in Turkey. He came to the United States - and the University of Central Missouri - for graduate studies. After an internship at pharmaceutical company Marion Merrell Dow (now Sanofi), Faruk landed at Teva Marion Partners (now Teva), where he built the first-ever online patient portal, MSWatch. The first website of its kind, it was a major innovation in the 1990s - as well as a major challenge, as the team learned to manage entirely new ways of communicating with patients.
Faruk began his first business at age nine and went on to create MSWatch.com - the first and largest online community for people living with multiple sclerosis - before founding Intouch in 1999. Today, he leads thousands of employees around the globe with a focus on bold innovation in a people-first environment. He is equally passionate about sports and shoes (whether the shoes are sporty or not).
Job Titles:
- SVP, MedComm Client Services
Jane has more than 18 years of pharmaceutical and medical communications experience, as well as experience in the financial services and telecommunications industries. She delivers high-quality, customized, medical communications programs that integrate medical science, creativity, learning principles, and behavioral change principles. Jane is passionate about providing innovative and engaging educational experiences to healthcare professionals with the goal of improving patients' lives. She earned a BA in psychology from Princeton University and an MBA from NYU's Stern School of Business. Jane has worked across many therapeutic areas including immunology, rheumatology, dermatology, oncology, addiction, vaccines, respiratory, infectious disease, gastroenterology, pain, epilepsy, and sleep disorders. She is an active member of the Healthcare Businesswomen's Association mentor program. Jane loves sports and played soccer from grammar school through Division 1 - including as captain her senior year at Princeton - and wishes her golf game was much better!
Job Titles:
- SVP, Managing Director, Head of Medical
Joe brings a foundation of clinical experience and strategic leadership, working across all stages of the brand lifecycle in medical communications for more than a decade. After earning his MD from Case Western Reserve University, he held academic appointments instructing both medical and nursing students. He has extensive experience across multiple therapeutic categories in medical affairs, medical education, and advertising, with an emphasis on developing scientific stories rooted in compelling strategy. He is recognized as a collaborative expert, working closely with a diverse team of scientific, creative, and strategy professionals to shape the greatest work for patients and HCPs. On a more personal note, Joe is the proud owner of one of the largest MLB bobblehead collections on the North Shore of Long Island.
A proven social media thought leader focused on unique solutions impacting healthcare, Justin solves problems through sustainable and economically viable innovations. Before joining Intouch, he was instrumental in creating the social capability for Digitas Health New York and was the founder of global agency Hypertonic. Justin is a trained gourmet chef, having studied at the French Culinary Institute.
KELLY MCCOY - Managing Director, SVP
Kelly leads world-class marketing teams to deliver unmatched customer experiences, digital transformation, and innovation to drive impact for some of healthcare's blockbuster brands. She stays one step ahead of market trends, paving the way for what's next for her clients. In her more than 20 years of marketing experience, Kelly has touched nearly every therapeutic category in both consumer and professional roles. She brings to her role an authentic leadership approach and relentless passion to drive success for her clients and her team. She thrives on collaborating with her teams to challenge the limits of what's possible. When Kelly is not working to build thriving client partnerships and happy teams, you can find her on the sidelines cheering on her three children during their endless activities.
Job Titles:
- SVP, Content Strategy, Market Access
Kristen leads the content development and copy team across all market access clients, partnering with internal and external stakeholders to enrich our value communications to ensure a meaningful and action-oriented story narrative that delivers on client solutions.
Kristen has more than 32 years of health care communications experience, joining one of EVERSANA's predecessor companies 21 years ago in the account services department before transitioning to her passion in copy and content creation. Prior to EVERSANA, Kristen worked at a leading health care public relations agency for 11 years.
Job Titles:
- Executive Creative Director
- SVP
Marty has been a creative leader for more than 20 years at both network and independent agencies. He started here as the first creative member of the Chicago team, and has led the creative department there since late 2012, building a roster of industry-leading creative talent steeped in pharma. Marty thrives on change, innovation, and creative problem solving. He's a creative who knows how to translate audience needs into smart business solutions. Marty feels a real sense of purpose through creating work that helps patients, caregivers, and HCPs find the right information to make the best treatment decisions. Fun fact: Marty was part of a three-piece alt/punk band for about a decade, playing in mostly small venues in a 10-state region.
Known for helping brands and companies grow, Megan combines her 360-degree experience in marketing with a relentless pursuit of business goals and expectations. She leads with a personal passion for the work and a sense of humor. Megan champions measurement and analysis that's tied directly to consumer behavior and the ability of programs to deliver on brand imperatives. Her expertise includes strategy, client service, brand management, new business development, and data analytics. She also has an entrepreneurial streak - Megan has launched and managed multiple businesses, including MOC Marketing and Muscolo Meat Academy and was a radio show producer and host of "No Chefs Allowed" on the Heritage Radio Network.
Patrick excels at developing market access strategies, compelling value propositions and high impact communication programs that target key market access stakeholders. He has launch experience in all market access archetypes including vaccines, oncology, rare/ultra-rare disease, high volume specialty products, and general medicines. Patrick is a father of two boys, lives on a farm in Ringoes, NJ, and is an avid horseman and rider.
Robert began his career helping start-ups establish their go-to-market strategies. Later, he focused on user experience and human-computer interaction for healthcare companies before moving into strategic planning. Robert's graduate degree in sociology provides him with frameworks for effectively analyzing healthcare marketing and delivery challenges. With experience in a broad range of therapeutic areas from oncology to orphan disease to blockbuster general medicine, he's helped organizations throughout the commercialization lifecycle including market preparation, launch, midcycle, and end of exclusivity. Outside of work, Robert loves hiking, yoga, and swimming.
Susan brings nearly 20 years of experience driving award-winning creative for major US and global brands. Susan earned a BA in diplomacy and world affairs and has been named one of PharmaVOICE magazine's Top 100 Most Inspiring People in Life Sciences. Her philosophy is simple and effective: Be hard on the work. Be good to the people. Susan's go-to karaoke song is "I Love Rock 'n Roll" by Joan Jett.