FREEDOM HOME SERVICES - Key Persons


Dani Neal

Job Titles:
  • Client Care Coordinator
Dani has over 15 years of customer service experience. She loves helping people and problem solving. She is very organized and goal oriented. Her strongest areas of skill are typing, multi tasking, and customer service. If she can help someone with a problem or question and leave them feeling like we genuinely care about them then she have done my job. She have 2 beautiful daughters that double as my best friends. She gets to be momma to 3 other wonderful children with her husband, Jeff. She loves spending time with her family and friends. She is an animal lover and would take in every single one if I could. She enjoys college football, cook outs, swimming, and just being around the people that she love. She loves summer time and the beach is her happy place. We would literally fall apart if Dani wasn't holding us together and we're so thankful she's on our team! If you haven't talked to her on the phone to hear her great Lancaster (SC) accent, you will soon!

Matthew Query

Job Titles:
  • Owner and Lead Inspector ( Licensed in NC / SC & Indiana ) Owner and Lead Inspector. NC / SC / in Home Inspector. SC Licensed Builder. Certified Master Inspector®
Matthew was born and raised in a small town of less than 20,000 in Southwestern Indiana. He graduated from Purdue University. He served in the Infantry with the Indiana Army National Guard for 6 years. He earned the rank of Sergeant and was able to do one tour in support of Operation Iraqi Freedom from 2003-2004. He moved to the Charlotte area in 2006 and has lived in Rock Hill since. He met his wife, a Charlotte native, and now has 4 children. He is a Christian and acknowledges Jesus Christ as his Heavenly Father. He gets to serve at Elevation Church in Rock Hill and has been a part of that church for over 12 years. With a background in residential construction, warranty, and internal quality inspections, Matthew has a unique perspective on home inspections. He now gets to teach and train others from this unique vantage point. He holds a South Carolina Residential Builder's license and is also a licensed home inspector in North Carolina, South Carolina, and Indiana. He also holds a Certified Master Inspector® designation. He wants to be by your side to be your advocate to make sure that you're well-informed about the property you're purchasing, but not overwhelmed by scary language or grandstanding. Matthew treats his clients like friends and family, which is also how he is building his company. He is honored to be able to serve in this great community. One of his biggest desires is to own a company that does not revolve around him, but one where ever team member emulates the mission, vision, values, and culture of the company! We look forward to earning your business!

Pat Mackin

Job Titles:
  • NC / SC Home Inspector

Rachelle Metcalf

Job Titles:
  • Inspector - in - Training ( NC Licensed ) and Environmental Technician
Rachelle is an Army Veteran of 8 years. She was a Ch-47F (Chinook) Helicopter Pilot and ROTC Instructor at Furman University. She enjoys spending time with her husband, family, and friends. She is a self proclaimed "foodie" and enjoys exploring new restaurants and cooking for friends/family. She and her husband enjoy playing sports, traveling, and enjoying the outdoors.