SCRIVEN.WORK

Logging and resolving problems with the issuing and processing of pre-paid cards. Maintaining a helpdesk , escalations and updates for both internal and external updated. Working with Travelex's processing partners in Florida on a daily basis, ensuring faults were communicated and resolved in a timely manner... Project management of technical integrations between card providers and card sellers for distribution of closed and open loop gift cards. Working across Europe and South Africa, covering the full development life cycle from pre-sales, inception to design, testing and integration with ISO 8385, XML and other proprietary messaging formats. Working with third parties (inc Apple, Google, EA, Tesco, Carrefour) to ensure systems were integrated correctly, on time and to required integration specifications. Providing guidance on new technical processes, support and guidance on technical items to other teams and investigating escalated support tickets.

Primary location: London United Kingdom