WEST COAST (GLASGOW) - Key Persons
Ags became interested in motorcycles in her teens and even saved her student bursary to buy a 125. Ags has worked at various dealerships around Glasgow having started in a Clothing Department as a summer job, twenty years and several motorcycles later, she's worked across many areas of the motorcycle industry, from parts to selling motorcycles. Ag's now continues her career with us at West Coast as Motorclothes Lead.
Bikes are in his blood. Brian joined us in April 2018 after a long and distinguished career in the motorcycle industry with some well-known companies and worked with Don in the 90's. As well as unbelievable knowledge Brian has a can do attitude and is more than willing to go that extra mile for anyone. Again totally fitting into the West Coast Way. Such a great asset to the team with his all makes know how… He's our go to man for any part for any bike and he never lets us down. Last year Brian qualified as a Master of P&A as well as shown his willingness to learn all aspects of the Aftersales Department able to carry out all functions required by the team whether its parts or service.
Connor Joined West Coast in October 2019 as a Marketing Assistant and has progressed to Marketing Lead. It's safe to say there's not a piece of tech or creative that he doesn't know about and when he's not creating content Connor can be found exploring the West Coast on any of our demo motorcycles.
As part of our continued growth, West Coast is delighted to welcome David Hackshall as our Managing Director. David has many years' experience in the industry having run a dealership early in his career before progressing to work for the Motor Company in Oxford, developing their business throughout the UK and Europe. Most recently David was the country manager for Harley-Davidson Canada having held the same role in the UK for almost 9 years.
Derek joins West Coast with over 33 years motor industry experience - spanning a range of previous work in the area of sales and operations management. A keen motorcyclist for nearly 40 years, he currently owns two Harley Davidson motorcycles; and can be spotted running in our Triumph demo fleet. His passion is motorcycling and giving customers the best possible experience. Combining each of these passions together at West Coast is his main goal of maintaining our position as a premium retailer.
During Don's tenure at the helm, West Coast has grown from being a small (but powerful) dealership to the UK's #1 in 2020. He's been involved in the motorcycle business since starting Scotbike in 1979 and then when the opportunity arose to join West Coast in 2003 he grabbed it with both hands. He has a passion for detail and CXI - or in other words keeping our customers happy! Don is now working with the senior management team at West Coast as our Executive Director and is still very passionate about our business.
Donald started motorcycling from a young age along with his brother. Their first bike was a mini moto side-car, which lead to a flurry of of pit bikes, Quads and Crossers.
When he left school Donald went straight into work and joined the bike trade starting at a local motorcycle shop gaining 6 years knowledge. He now brings his experience to West Coast. Donald rides to West Coast most days, his first bike being a DT125, and his current ride is a CBF500.
Ed joined us in February 2022 having spent 24 years in various motorcycling roles. He's spent many an hour in the saddle as a Motorcycle Riding Instructor and track coach, there's no one better placed to advise you on your next purchase. Ed's not new to Triumph, you can catch him on any DGR ride or around our amazing roads on his Thruxton.
Elaine joined the team in 2015 to assist our Accounting Department, and works in the accounts and invoicing side of the business - also known as "The Brains of the Operation" ! One of the nicest people you'll ever meet, Elaine thinks of others always and does everything and anything she can to help out. You might see her out and about keeping us all in check - we need her to!
Joe joins West Coast as part of our Accounting Department. Casting a detailed eye over invoicing and management accounts for Triumph. Joe is also skilled in rocking out on guitar and gained his bike licence in 2020. He follows WorldSBK and MotoGP, so it's unsurprising his favourite bike in the Triumph line up is the Street Triple RR.
You've probably heard this on more than occasion - "looking after our customers is of paramount importance to us and we know the value of a great customer experience". John is a seasoned campaigner in the automotive industry and in particular the Aftersales role. He oversees our full Aftersales Operation and his role is to ensure that we're focused on delivering a top notch customer experience every time. Since joining the team in June 2015, John has fully submerged himself into the motorcycling way of life and is already on his second motorcycle. John's role is to ensure his team deliver the highest standards of customer care at West Coast.
Job Titles:
- Finance & Sales Admin Assistant
A quick learner, Kat is already making an impact in both bike sales admin and talking to our customers about their finance options for both Moto and Harley bike sales.
Si n has been a biker since 2001 and has been in the Motorcycle industry ever since. She started with the Harley-Davidson Brand in 2004 progressing from Accessories consultant to Group Aftersales, Events and Marketing Manager at previous multi-franchise Dealership. Si n joined West Coast in 2019 and you'll see her heading up the Marketing and bringing a wealth of experience to new and interesting events to the calendar - when she's not blasting around the West Coast roads on two wheels.
Simon joins west coast bringing 27 years experience from the motor industry based in Sales to Divisional operations. A passionately keen motorcyclist, for the last 16 years he's enjoyed a background with sportsbikes and a special love for road racing particularly the TT. Simon recently purchased an adventure bike and he's loving the diversity this genre of bike offers. When not working at West Coast Simon is a freelance photographer specialising in action photography and capturing bikers on the road riding their pride and joy. Simon's mission is to ensure West Coast Triumph Glasgow is the number one destination for motorcyclists in Scotland.
William joined the team back in April 2019. He started his career at 16 years old as an apprentice panel beater and rode bikes through this time. He took the plunge in 2002 and sat his test on an RD350 YPVS and progressed through a few different styles of bikes since including a Vespa PX200 which he stills owns. William came to West Coast from the car industry and hasn't looked back.