BPA QUALITY

Our values are a core part of who we are as individuals and define BPA Quality as an organization. They shape the way we work with our customers and with each other... As a Call Center QA company, BPA Quality has been helping contact centers globally provide excellent customer experiences since 1988... Recently, BPA Quality became a wholly-owned subsidiary of Verint Systems, Inc. (NASDAQ: VRNT) because we enhance and complement their in-demand speech analytics technology solutions. Our human element & machine learning expertise quickly creates a path to recognized value in a speech analytics investment .

Primary location: Melville United States