CAREER LAB - Key Persons


BISSAN FAYAD

Job Titles:
  • EXECUTIVE DIRECTOR for PEOPLE & CULTURE
Bissan Fayad is a highly experienced and accomplished HR professional with a proven track record of success in the areas of restructuring, change management, pre-openings, talent acquisition, talent management, development of local talent, employee relations and Emiratization. She is a certified coach from the International Coaching Federation and a certified Human Resources Manager from the National Association of State Boards of Accountancy (NASBA). Bissan is a highly skilled and experienced HR professional with a strong track record of success in developing and implementing effective HR strategies that support business growth and drive employee engagement and productivity.

CANDICE ATKINSON

Job Titles:
  • HEAD of CONSULTANCY & RESEARCH
Candice Atkinson is a highly qualified HR, HRIS, and data reporting management professional with more than ten years of experience. She currently holds the position at Career Lab as the Consultancy & Analytics Manager and has previously held positions at Miral Experiences and Qasr Al Sarab by Anantara. She is skilled and knowledgeable in project management, employee engagement, data reporting and analysis, HR management, HRIS management, Emiratization, and training and development program design and delivery.

Dilip Menon

Job Titles:
  • BUSINESS PARTNER
  • Learning and Development Manager
Dilip Menon is a skilled Learning and Development Manager with over 18 years of experience in the Middle Eastern hospitality sector. He is currently employed with Career Lab as a Learning and Development Business Partner, overseeing the creation and implementation of efficient learning initiatives to advance staff members' abilities and expertise. He has worked as a Butler at the Taj Coromandel Hotel in India and as a Team Leader Butler Service at the Burj Al Arab Hotel. He holds various professional development qualifications and is renowned for discovering and developing talent from within the organization. Dilip is a significant asset to any organization due to his enthusiasm for learning and development and his in-depth understanding of the business.

FIONA BUSSE

Job Titles:
  • GROUP LEARNING & DEVELOPMENT MANAGER
Fiona Busse is a skilled learning and development professional with over 20 years of experience in the hospitality sector. She graduated from CBD College NSW Australia with a Certificate IV in training and assessment and Leicester University with a Diploma in Human Resources Management and a Certificate in Training Practices. She has worked as a Trainer at Emirates Airlines, Atlantis, Madinat Jumeirah Resort, Sinyar Hospitality, and Career Lab. She has a track record of creating efficient training programs that produce quantifiable results. Fiona is a talented facilitator and communicator who is passionate about assisting people in realizing their full potential.

Jabez Olagunju

Job Titles:
  • Learning and Development Specialist
  • SPECIALIST
Jabez Olagunju is a highly skilled Learning and Development Specialist with a diverse background in various industries and a strong academic foundation. He is passionate about fostering continuous learning and development and consistently delivers programs. With his extensive experience, academic qualifications, and strong skill set, he consistently delivers high-quality training programs that contribute to the growth and success of employees and businesses alike.

Juan Marsh

Job Titles:
  • BUSINESS PARTNER
  • Learning and Development Manager
Juan Marsh is an outstanding learning and development manager with years of experience creating operating frameworks that support a culture of up-skilling and performance improvement. He is currently employed with Career Lab as a Learning and Development Business Partner and has held a variety of positions in the hospitality sector. He has a Master of Science in International Human Resources from Manchester Metropolitan University, a Certificate in Teaching English from Trinity College, a Certificate in Training Practices from the University of Leicester, and a Learning and Development Diploma from CIPD, Oakwood International, UK.

Monique Pretorius

Job Titles:
  • BUSINESS PARTNER
  • Learning and Development Consultant
Monique Pretorius is a successful learning and development consultant with years of experience in developing high-impact training strategies. She works at Career Lab as a Learning & Development Business Partner. She has held positions as Senior Management Associate at Spearhead Training, Spa Front Desk Manager at SKIN Wellness Spa and Sanctuary Spa, and Training Practitioner at IHT Hotel School. She has several certifications, including Certified EQ Practitioner & Assessor Certification, ETDP SETA Accredited Assessor, ILM Assessor, Bob Pike Train the Trainer Bootcamp, ETDP SETA Facilitator, and Dale Carnegie Human Relations & Communications. Monique is an invaluable asset to any organization due to her remarkable abilities in planning and delivering high-impact training solutions.

RAHUL PANT

Job Titles:
  • BUSINESS PARTNER
Rahul Pant has a strong background in learning and talent management and has worked in the field for 24 years. He is a Learning and Development Business Partner at Career Lab and has held positions as Learning and Development Manager at Merlin Entertainments, Brand Quality and Training Manager at Emirates Leisure Retails, MMI Dubai, and Cluster Associate Director of Learning and Development at Jumeirah Etihad Tower and Jumeirah Saadiyat in Abu Dhabi. He has obtained certifications such as Kirkpatrick Model Bronze Level Certification, Certified Behavioral Interviewing Trainer designation, and Barista Maestro title. Rahul is a significant asset to any organization trying to create and implement successful L&D initiatives because of his extensive experience and strong credentials

Sally Medrano

Job Titles:
  • HR ADMINISTRATOR
  • HR Expert
Sally Medrano is an HR expert with a 9-year track record in the field. She is currently the HR Administrator at Career Lab and is responsible for keeping personnel records organized and up to date. She has a Bachelor of Commerce degree and has attended numerous training sessions and seminars. She is passionate about creating pleasant work environments and matching brilliant people with meaningful opportunities, making her a valuable asset to the HR team.