INTUNE - Key Persons
Ada has been in Tech Support for 10+ years. She loves solving problems and interacting with customers, so the CSE role fits her like a glove. In her free time, Ada enjoys playing guitar and singing with her brother. She is also a writer. Her short stories have been published in anthologies and literary magazines and she is currently working on her own book.
Job Titles:
- Customer Engineer
- Support Engineer
Adam is a support engineer on our team and joined us at the end of 2020. He enjoys tinkering with different tech and is passionate about helping others. His favourite sport is cricket which he claims to be terrible at, but we're not convinced.
Job Titles:
- Software Engineer
- Consultant With a Focus on Azure
Alexander is an experienced consultant with a focus on Azure, he has worked for several years in this field. In 2020, he joined the Scappman team. In his free time, Alexander enjoys a variety of outdoor activities such as skiing, tennis, or taking walks. Recently, he has also started playing Padel. Additionally, he values spending time with family and friends and enjoys playing board games.
Alice is excited to bring her experience as an Account Executive in radio, to PMPC. She has a heart for service and when she is not serving our PMPC clients, she is serving on the production team at her church, or wherever she can get her hands on some technical equipment. She also does voiceovers and announces at boxing matches in her spare time.
Job Titles:
- Accounts Receivable Specialist
Amanda is an Accounts Receivable Specialist with a background in Accounting and Business Administration. She is passionate about building quality relationships and challenging herself to grow by learning and experiencing something new often. Her family is her world; they enjoy hiking, traveling, baking, fermenting, dancing (not well), and playing games together!
Job Titles:
- People Operations Manager
Amber is an experienced professional in People Operations and business management, with a vibrant personality. Outside of work, she enjoys dancing, supporting her favorite football team, attending live music concerts, and exploring the world with her family. Active in her community, she often volunteers at local events and fundraisers. She also loves discovering new brews in Colorado's microbrewery scene, connecting with fellow beer enthusiasts. Amber combines professional prowess with a zest for life and a passion for meaningful connections.
Job Titles:
- Digital Marketing Specialist
Ana has a strong passion for web development and a keen eye for detail when it comes to website user experience. In addition, she also enjoys creating technical blogs and learning new things about Microsoft Endpoint Manager. In her free time, she enjoys traveling to new places. She also loves spending time with family and friends, whether it's playing board games or just relaxing and catching up. When she wants to unwind and have some fun, you can find her on her Playstation competing in her favorite games.
Andrew has been an automation engineer with us since early 2020, and is responsible for adding new apps to the Patch My PC catalog. In his free time, he spends entirely too much time on Twitter.
Andrew has a management background in start-ups, tourism, and property, focusing on team development and customers. Based in Scotland, he spends most of his time outdoors, on the golf course or up in the mountains. Andrew also loves to eat and travel, especially together.
Angela is an Account Executive on our Accounts Team who joined in May 2022. She has four dogs, loves baking, and enjoys spending her time with her better-half playing videos games!
Anna joined our accounts team in September 2023 with a Management and Customer Service background. She loves interacting with others and thrives off supporting people in various environments. In her spare time, Anna is busy taking care of her two young boys and, alongside her husband, works hard to provide a lot of fun, laughter, and joy within which they can develop into their best possible selves. Anna is also an enthusiastic foodie, who loves trying new restaurants and cooking new recipes.
Antony is one of our Support Engineers and joined Patch My PC in August 2021. He is a huge Football (Soccer) fan supporting West Ham. In his spare time, Antony loves family days out to the beach with his Partner, Son, and crazy Boston Terrier!
Ben is an engineer on our team and joined us early 2021. He's a Microsoft MVP who is obsessed with Intune, PowerShell and all things automation. He's dangerously obsessed with coffee and beer. While he's not working, Ben plays guitar in a band no one's ever heard of.
Ben is on our engineering team and joined us in July 2022. He is a Microsoft Enterprise Mobility MVP. He has been working in IT for 20+ years and loves any excuse to create a PowerShell script. He blogs at MSEndpointMgr.com where he shares his ideas and solutions to common problems in the endpoint space.
Bryan joined in March 2023 with 15+ years of system administration, specializing in precision guesswork based on unreliable data. His first love was and will always be WSUS which is but one of his many personal failings. A Microsoft MVP and speaker, he simply will not shut up when talking about software updates. Not getting him started is recommended if you can at all avoid it.
Caitlan joined the Patch My PC team in March 2023 with a background in restaurant and healthcare marketing. Outside of work, she enjoys traveling, throwing on the pottery wheel, murder mysteries, and cuddling with her dog Barney.
Cameo is an Account Executive who joined in June 2023. She comes from a background in customer service. In her free time, she loves spending time with her husband and their 8 kids, baking and decorating cakes, swimming, and going to concerts and comedy shows.
Job Titles:
- Customer Engineer
- Support Engineer
Casey is a support engineer who joined the team in 2023. He previously worked with Configuration Manager in a higher education setting for eight years. In his free time, he cooks, bakes, and tries to dabble in game design. His two cats (Miles and Maisie) will likely intrude on any video calls and love to shed. Please ignore any cat hair on his shirt.
Chelsea has been with Patch My PC since May 2020. She has a Master's degree in Finance and spends her free time trying to keep up with her two boys while squeezing in as much reading and CrossFit as possible.
Chris has been in tech for about 15 years and loves deep dives into log files. Outside of spending time with family, he has a passion for the outdoors and a love for pushing physical boundaries through hiking, ultra-running, and mountain biking.
Cindy joined Patch My PC in December 2021 as an Account Executive. She brings an attitude of gratitude, joy, and a zest for life! Cindy enjoys swimming, biking, paddleboarding, ukulele orchestra, singing, dancing, and a myriad of activities with friends.
Job Titles:
- Engineer
- Software Engineer
Cody has been an engineer with us since early 2020. He has 10+ years of Configuration Manager administration with an emphasis on automation, PowerShell, and C#. He has a passion for improving the user experience in creative ways. In his free time, Cody enjoys spending time with his wife and two kids, as well as playing video games, reading and running.
Colin is an Account Executive on our Accounts Team, joining in June 2023. He comes from a background in film and is on record saying, "VHS was the best physical medium for video ever!" He spends his free time digitizing and preserving old movies, scripting video reviews, and watching Food Network with his wife.
Cory is a graphic designer on our marketing team who joined in July 2022 and comes from an advertising and publishing background of 10+ years. He loves to help people out and learn something new. When Cory's not creating something fresh, he enjoys playing board games, drinking craft beer, listening to music, playing tennis, trail running and hanging out with his family and friends.
Job Titles:
- Account Executive
- Accounts Team Manager
Crystal is an Account Executive on our team who joined in May 2022. Her background is in customer service, and she is extremely passionate about people. In her free time, she loves to spend time with family (her fiancé, 5 adult children, the sweetest granddaughter, and 2 of the best dogs in the world), go to concerts and music festivals, go camping and 4-wheeling in the Colorado mountains, sing at karaoke, and health and fitness of all sorts.
Job Titles:
- Strategic Innovation Leader, PSAppDeployToolkit
Dan has over 25 years of IT industry experience, with a focus on Endpoint Management (OS and Application packaging and deployment) and Endpoint Security, and has worked at companies like PwC, BeyondTrust, and Tanium. Dan is best known for co-founding PSAppDeployToolkit, a PowerShell framework to simplify customizing software installs at scale, and likes to de-stress at the gym by lifting heavy things and then putting them back down again.
Dave enjoys going for long drives with his 500 HP Mustang convertible, with no defined destination. He also enjoys walking with his chocolate Labrador, Skor. Dave loves to cook and considers himself a bit of a foodie. Also when possible he enjoys soaking up the sun on the beach.
David is an Engineering Manager that joined our team in December of 2022. David was previously an Engineering Manager at Microsoft with over 20 years of experience working with Configuration Manager and software updates. David is passionate about many aspects of software engineering. In his free time David enjoys hanging out with his family, skiing, bicycling, and regular exercise.
David has been a senior software engineer at Patch My PC since 2018 and is in charge of the development of new features in our Publisher. Before Patch My PC, he wrote an open-source tool called WSUS Package Publisher, which he still enjoys working on in his free time, among other open-source projects. David enjoys swimming and kayaking on summer holidays on the water. He's also fluent in French.
Job Titles:
- Patch My PC As VP of Engineering
- VP of Engineering
David James joined Patch My PC as VP of Engineering. David was the director of Engineering at Microsoft for Microsoft Configuration Manager.
David James is the VP of engineering and runs our engineering operations. David was previously the director of engineering at Microsoft for Microsoft Endpoint Manager Configuration Manager.
Dena enjoys helping and supporting others, a great cup of coffee and will never turn down a dessert. In her spare time, she loves to hang out with her husband and daughters, sharing lots of laughter! She also is obsessed with her Boston Terrier, Baby Girl, and loves to thrift, shop for deals.
Doyle is a software engineer who joined in Feb 2023 and lives in coastal California. Doyle previously worked at Microsoft and spent most of her professional life building various parts in device management (SMS, MOM, SCCM, Intune), with forays into other domains like Bing/Azure big data processing. When Doyle is away from the keyboard, she enjoys biking and traveling with her husband, or exploring the local winery and restaurant scene.
Job Titles:
- People Operations Coordinator
Ellie joined in July 2023 as the People Operations Coordinator. Ellie's background has focused on employee experience guided by traditional HR training. She is currently based in Serbia with her husband and son, Luka, though she's a DC native. She spends much of her free time in nature or finding a new restaurant. Her passions include writing and tea (she's a certified tea sommelier).
Job Titles:
- SEO Manager - Inbound Marketing
Emily is an online marketing professional with 6+ years of experience in the SaaS industry. Growing and driving quality organic traffic that converts is her day job, but her passion is in the people. Learning & evolving with her colleagues and ensuring customer centricity is a top priority. In her free time, you'll catch her in the Utah Unita Mountains - trail running in the summers and skiing in the winter.
Job Titles:
- Information Security Analyst
Emily joined Patch My PC as an Information Security Analyst in January 2023. Her motto is being kind first, and she brings that into her work. In her spare time, she enjoys studying Korean, cuddling her three dogs, trying new things (really, anything!), and falling down rabbit holes on Wikipedia!
Faith is a Executive Assistant who joined Patch My PC in 2022. She unironically enjoys color coding, label making, and all manners of organization. When not organizing things (professionally or personally) she enjoys reading, playing board games, cooking delicious food, and being accurately roasted by her son.
Gavin joined Patch My PC in February 2023 as a Software Engineer on the reporting team. Gavin's IT background includes consultancy in the Microsoft System Center suite of products, and in recent years, Intune. Outside of work, he likes to spend time with his family, loves road cycling and is a season ticket holder at Manchester United.
George joined Patch My PC in February 2023 as a Software Engineer on the Advanced Insights team, having a background working in Configuration Manager Admin. At work, he enjoys problem-solving and automation using PowerShell and C#. Outside of work, he likes to relax by gaming or playing guitar (badly).
Job Titles:
- Project Manager
- IT Project Manager
Graeme is a Project Manager who joined the team in January 2023. He began his career in cloud infrastructure, and today uses his sprinklings of IT knowledge to serve the Engineering team at Patch My PC. In his free time, Graeme likes to eat and laugh, but never at the same time. His favorite book was once The Tao of Pooh and very well might still be.
Hugo joined our team in 2023 as a Customer Engineer, he is always ready to help where he can, his background is in IT, and he has over 10 years of work experience. He is a beach-loving, motorcycle-riding, certified scuba diver, passionate about traveling, meeting new people, and barbecues. He has explored many fascinating underwater worlds across Southeast Asia and loves wildlife. Hugo is fluent in 3 languages.
Jack is an Account Executive at Patch My PC. He's taken up golf in the last few years and says he now has an unhealthy addiction that occupies most of his thoughts! He's often social and can be found at the nearest craft beer pubs around Manchester in the UK.
Jacob is a Software Engineer who joined the team in March 2023. Outside of work he enjoys studying and playing chess, finding new foods to cook, spending time outdoors, and enjoying various breweries around the Blue Ridge Mountains. He also loves to show off his cat Loki as much as possible!
Jake is one of our support Engineers and joined the team in early 2021. In his spare time he enjoys being a regular member of intune.training and writing blog posts for SysManSquad in an attempt to help educate his peers and keep up to date on the latest tech. He frequents the WinAdmins discord server to keep up on the latest buzz in the community. When he's not working on tech he's building models or playing airsoft.
Jake is an Account Executive who started in May 2022. He's a huge football fan, his favorite team bein Liverpool FC. He also love to watch Grownups 1 and 2 with his partner and likes to play my video games in his spare time. He also has a boxer dog named Dave who he loves to take on walks and spend time with!
Jason joined the Patch My PC Engineering team in January 2023. He has 15+ years of Configuration Manager administration experience and absolutely loves application packaging. Jason enjoys finding creative solutions to complex problems and sharing his knowledge of application deployments with others on his website. In his free time, he enjoys road trips, learning about history, and following his favorite Wisconsin sports teams.
Jeff is an Account Executive who joined the team in October 2022. His background is in Account Management, Customer Success and Sales. He enjoys spending time with his family, running, cycling, and being outdoors whenever possible.
John is passionate about all areas of device management, having worked with Microsoft systems management products in support, professional services, and as a business owner for 30 years. As the Founder of Apajove, he led the team that developed the Callisto dashboard product. Outside of work he enjoys playing guitars, cooking, and bad cycling, some of which he does with his wife and two teenagers.
Jordan Benzing loves patching and has had the opportunity to present on stages all around the world including the Midwestern Management Summit in Minneapolis, on subjects such as reporting, patching, and that wonderful thing no one likes doing: documentation. He also has five, yes that's right, FIVE dogs. One Golden Retriever, a Shiba Inu, two German Shepherds, and a Belgian Malinois.
Joey is a jack-of-all-trades that enjoys learning new things. His favorite hobbies are gaming, cosplay, cooking, and billiards. He joined our team in October 2022 and is excited about his Patch My PC journey. Joey is passionate about striving to be the best version of himself.
Josh joined the Patch My PC team in June 2023 with a background in non-profit administration and marketing. He is passionate about helping businesses thrive and succeed. Living in the deserts of southern Utah gives him and his family tons of opportunities for hiking, exploring national parks, and connecting with friends.
Josh is a Security Analyst that Joined in May 2022. He comes from a healthcare background but has been in the tech scene since he was younger. As much as Josh loves to ensure security, the red team side of him always wants to find a way around it. Outside work, he loves to shoot hoops, try new restaurants with his partner, and watch his stocks go to the moon.
I founded Patch My PC in 2011. I enjoy all the technical aspects of developing solutions for our customer's problems. Outside of work, I love playing ice hockey, and I'm a big Colorado Avalanche fan!
Karolyne loves spending quality time with her kids, coloring, gaming, or showing them the world. Like a good Brazilian, she enjoys samba, the beach, and caipirinha, but she also fell in love with Belgian chocolates and fries. She likes to watch a good movie or go to the gym in her free time, but you are more likely to find her hanging out at the children's playground.
Katie is passionate about helping others and supporting team members. She joined Patch my PC in 2022 as a Senior Administrative Assitant. Outside of PMPC she has a passion for sewing and loves creating cosplay costumes for herself and her son.
Keeran joined Patch My PC in January 2023 and has over 13 years of ConfigMgr experience. He loves to be able to pass on his knowledge and experiences to others. Keeran loves a HIIT session in the morning and a weight-lifting session in the evening.
Kim joined us March 2022 and her background is in accounting and finance. She enjoys reading, quilting, CrossFit, and spending time with family and friends. She recently tried paddle boarding and fell in love.
Kristee is a Customer Engineer who joined the team in 2023. She finds joy in helping others and exploring everything related to technology. In her free time, she enjoys creating in 3D space, playing video games, crocheting, and spoiling her three very demanding cats.
Kyle joined the team in early 2023 and is enthusiastic about everything related to managing endpoints. He loves thinking creatively to solve problems and help others. In his free time, he enjoys going to concerts, watching movies, playing video games, and watching baseball (huge St. Louis Cardinals fan). His dog Charlie likes to walk him three to five miles per day.
Liviu loves any good challenge. His experience relates mostly to Configuration Manager. He started to delve into Intune - MDM and MAM mostly. Among the things Liviu loves to do, he mentions traveling, video games, spending time with friends and loved ones. Liviu is trilingual: Romanian as a native language, English, and German.
As a child growing up abroad, Liz loved riding horses and dreamed of becoming a cowboy, but eventually discovered a much more exciting career: accounting! Liz is an experienced CPA and has held positions (and lived!) in the US and Europe, ending up in Spokane, WA. She is a lifelong learner, a big student of leadership, and an avid reader. Other favorite activities and interests include spending time with her two young adult children, walking on nature trails, music, pugs, and foreign languages.
Maarten is passionate about great customer experiences, customer acquisitions, and improving value for our customers. He has a background as an Intune engineer and is one of the founders of Scappman. In his spare time, he loves to cycle across Europe's highest mountains and do outdoor family activities.
Job Titles:
- Operations Lead, Accounts
Margot Games is an Operations Lead on our team. She has a background working with municipal courts and in county government, as a Deputy Clerk and Court Reporter. She enjoys hanging out with her kids, volunteering, watching sports, traveling, and doing anything outdoorsy.
Job Titles:
- Director of Team & Customer Experience
Marie wears many hats day-to-day, but her primary responsibility is to ensure our team and customers have awesome experiences. In her spare time, Marie likes to spend time with her horse Tater Tot and her dogs, Gus and Boo.
Michelle is an Account Executive who started in July 2021 and has a background in property management, finance, and accounting. In her spare time, she enjoys spending quality time with her family, taking random long weekend trips to different states to enjoy the local cuisine, whiskey, and craft beer!
Mona is passionate about finding innovative solutions to everyday problems. She loves her role as a CSE because she can combine that with her strong passion for helping others. She values time spent with family and friends, loves to travel, and enjoys driving really cool cars.
Job Titles:
- Social Media, Marketing & Events Coordinator
Natalie is the Customer Engagement and Marketing Manager here at Patch My PC. She's passionate about connecting with people around the world through her travels and loves that it's a part of her day-to-day role. When she's not traveling or hiking the mountains of her home base in Colorado, she's spending her time tending to her 100+ plant babies at home.
Nathan has 7 years of experience in the Accounting Industry and oversees the Accounting and Finance functions for Patch My PC. He loves spending time with his wife and daughter and can be found outside in his spare time playing pickleball or golf.
Nick takes care of the legal side for Patch My PC and we've been grateful for it ever since he came on board! In his spare time he enjoys running, skiing and reading.
Job Titles:
- Software Engineer
- Support Engineer
Omar is a support engineer and was one of the very first members of the Team at Patch My PC. He's responsible for checking updates daily, as well as making needed updates for our product. He loves to nerd out over anything computer and technology related. He loves watching TV shows and movies and has been a PC gamer since he was 5. In Omar's free time, he enjoys reading, working out and spending time with friends.
Peter joined the engineering team in November 2022 and brings 12+ years of Configuration Manager administration experience and loves to increase his knowledge in IT whenever possible. In his free time he enjoys weight training in the mornings, playing and streaming video games, reading up on the latest tech and watching NBA games.
Priscilla loves learning about anything IT, she even created her own YouTube channel to share her knowledge and learning process with others! She's passionate about helping others and empowering people to be successful. In her free time, she enjoys spending time with family, friends, and her dogs.
Raunak became a part of our engineering team in November 2022. He is the first-ever employee based out of India. He has been using Intune and SCCM since the beginning of his career, is fond of cloud tech, and is eager to learn new technology. Graphic designing is his side hustle, and he is pretty amazing at it. He enjoys playing Xbox games, going trekking, and on long rides in his spare time. He is a fantastic cricketer who led a squad for nearly two years in college. He enjoys singing yet claims to be a terrible singer.
Job Titles:
- Operations Product Manager
Reiner is an operations product manager with 1.5 years of experience in the field. His diverse background includes roles as a solutions consultant, risk management professional, and anti-money laundering investigator. Outside of work, Reiner finds joy in practicing Brazilian Jiu Jitsu and the rewarding process of building PCs. Additionally, Reiner is eagerly learning to code, embracing the challenge of expanding their knowledge in this exciting field.
Riley joined Patch My PC in April 2023. In her spare time, she enjoys doing CrossFit and yoga, traveling to new places, baking delicious treats, and spending time with her dog, Quigley.
Roxy is a Customer Engineer Manager based in the UK. For the last eight years, Roxy has worked in Support within the e-commerce industry and has been a people manager for the last four years. She has a passion for people, caring for others, and empowering them to grow. In her spare time, she enjoys going to gigs, gaming, watching horror films, going on city breaks, and spending time with her dog!
Sara joined Patch My PC in February 2023 from Apajove. She has a BSc Honors degree in Business & Technology and is an all-rounder in work, with some experience in bookkeeping, HR, sales, and administration. She loves spending time with family and friends, going on holiday with her husband in their campervan, and taking long walks with her miniature schnauzer Oscar.
Job Titles:
- Customer Engineer
- Support Engineer at Patch My PC
Scott is a Support Engineer at Patch My PC and joined in August 2021. In his spare time, Scott enjoys playing video games, collecting trading cards, and enjoying nice craft beer. He also has a Miniature Dachshund called Link that requires all the attention in the world.
Tony is an Account Executive on our Accounts team who joined in April 2022. He comes from a customer satisfaction background and has worked in various industries in the UK. He describes himself as old in body but a young at heart individual that loves spending time with his family, playing and watching football (Soccer if you're in the States!). He's also a bit of a movie junkie and gamer that has a love of anime.
Job Titles:
- Engineering Project Manager
Trevor's an Engineering Project Manager who joined the team in 2022. Throughout his career, he's enjoyed working with people and finding great rewards in solving problems large and small. Outside of work, Trevor's Passions are Real Estate & Outdoor family activities like Skiing, Camping/Hiking and Motorcycling.
Vincent is a driven professional with a diverse background in education and information technology. After facing health challenges, he made a determined shift from teaching to the world of IT. With an unwavering passion for technology, Vincent adeptly bridges the gap between managing endpoints with limited budgets and infrastructure, transitioning from schools to large enterprises. His dedication to securing and automating endpoint management continues to fuel his unwavering passion.
Wes is one of our support engineers and has been with us since 2019. In Wes' spare time he enjoys wood working, gardening, fishing, college football, knife collecting and craft beer.
Wout is the Director of Engineering and runs our SaaS platform development efforts. Wout used to be a Citrix and Intune engineer and is one of the founders of Scappman, which was acquired by Patch My PC.
Yuliya joined Patch My PC from Scappman. Evangelizing the latest technology and putting it to work is her personal driver. Working with the most advanced services and smart people on the client, partner and our own company side is what brings her up to speed every day. She is a sales / business development professional and has experience in communicating with SMEs and Enterprises across global markets & industries. Her hobbies include learning foreign languages, rural cycling, swimming and being close to nature with her loved ones.