BIG MALLET - Key Persons


Charlotte Marsden

Job Titles:
  • Head of Digital
Char is our in-house digital guru, working as an expert digital consultant for clients as well as managing the digital marketing needs for their organisational objectives. Breaking down digital barriers, she delivers powerful campaigns, donor funnels and supporter acquisition. Her affinity with Elton John is at a divine level and she has an undying love for Chlorophytum Comsosum.

Faith Lowe

Job Titles:
  • Project Manager
Faith comes complete with an awesome American accent. Before she discovered her lifelong love affair in Project Management, she studied primary school teaching. Since she moved from the US to the UK, she hasn't taken her foot off the "gas" - helping Big Mallet and an array of charities become super organised.

Jatin Dang

Job Titles:
  • Drupal Developer
Jatin is our styling ninja. Whatever look you're after he will code it for you. He works UK hours from his base in India but doesn't mind as long as there is pav bhaji at the end of the day.

Jo Inskip

Job Titles:
  • Head of Communications, the Salvation Army UK

Liz Swinney

Job Titles:
  • Finance
Jatin is our styling ninja. Whatever look you're after he will code it for you. He works UK hours from his base in India but doesn't mind as long as there is pav bhaji at the end of the day. Liz is our finance guru, in a previous life Liz was an accountant so she loves Xero, as she can track, poke, and send anything to do with a transaction from a client invoice to an expense. Liz does enjoy the odd holiday somewhere very hot and enjoys babysitting for her grandchild in Thailand from time to time.

Maggie Ray

Job Titles:
  • Technical Support Developer
Faith comes complete with an awesome American accent. Before she discovered her lifelong love affair in Project Management, she studied primary school teaching. Since she moved from the US to the UK, she hasn't taken her foot off the "gas" - helping Big Mallet and an array of charities become super organised. Maggie is at the heart of client support and is dedicated to delivering help and guidance where it is needed most. Her knowledge is broad and insightful across our Trello boards. The same breadth of skill is applied to her contemporary abstract quilting designs which belong in a gallery. Her time living in Holland has given her a love for a open-face sandwich.

Natalie Broadbent - COO

Job Titles:
  • Chief Operating Officer
  • Journalist
Natalie is a trained journalist and brings expert writing talent to our digital content services. Her previous role in managing digital for UK Sport gave her a fast track insight into the world of sport reporting. She now applies the same speed skills to her writing and editorial knowledge. She loves the idea of going back to the gym.

Rory Downes

Job Titles:
  • Full Stack Drupal Developer
Rory is our full stack lynchpin who champions open source development and the global Drupal community that supports it. He likes to problem solve like a living enigma machine and has a passion for deep code analysis. When he's not coding he enjoys a spot of dance depending on the mood and the way in which the music takes him.

Sacha Harmsworth

Job Titles:
  • Senior Front End Developer
Sacha is a man on a mission to rid the web of dark patterns. He is a leading authority on user-centred design and bridges the gaps between psychology, accessibility and technology. When he's not saving the world from Comic Sans, he loves to spend time with his wife and two kids, who all confirm that he used to be funny.

Steven Ramsay - CEO, Founder

Job Titles:
  • CEO
  • Founder
Steven, the founder and creative genius of Big Mallet has worked for too many agencies to name, so now just likes to talk about this one. He has created and launched international brands and spearheaded digital transformation for over 15 years, raising millions through digital fundraising. He loves 80's movies and is campaigning to stop terrible remakes from happening.