BOOKERHARRAP

Always looking to grow and expand my skillset; I'm particularly interested in applying my research skills to strategic decisions of high business value, but I'm not above usability testing small features or diving into survey data to understand where we're succeeding, failing, and with who. I'm confident in my ability to deliver reliable and valuable insights in a thorough but direct way... Ambitious scope was a learning experience th at yielded valuab le insights. Think-aloud protocol, contextual inquiry, and summative evaluation.