EGROUPWARE

EGroupware offers you various options for a video conference or webinar room. By integrating the Jitsi or BigBlueButton solutions into EGroupware, you can use the format that suits you best... With the ticket system, EGroupware offers you a flexible module for recording internal or external support cases. You can convert emails into a ticket with one click or you can use automation functions for this. In addition, you can also use it as a service module or forum replacement... Computer Telephony Integration (CTI), is a key component for any customer service. With EGroupware you get perfect integration with the Placetel Cloud Telephone System.