CUBE

CUBE's mission is to make the software these companies need to succeed... Studies show that when callers are waiting on hold, which happens 3 out of every 4 calls, the surest way to frustrate and lose them is to play them silence, the phone's built-in music, or the same audio that always starts playing from the same point. Our software instead can increase callers' willingness to stay on the line by at least 3 to 5 times, by eliminating these frustrations. It works with Avaya, BroadWorks, Cisco, and many other phone systems and VoIP providers... and this is only the beginning. We are here to push the boundaries and to explore the full potential of customer interactions with like-minded companies.

Primary location: Charlottesville United States