MINDFUL

Mindful is platform-agnostic, making it easy for any brand to integrate Mindful into any environment seamlessly, including leading CCaaS platforms like Genesys Cloud, AWS, Twilio Flex, and more... With Mindful's CX solutions and hold technology, your customers get answers easier, your employees are more empowered, and your brand runs at peak efficiency... Deflection can only make problems worse and increase customer frustration. Rather than automating everything and risk customers getting frustrated, we work alongside AI to support agents and empower customers with choices.

Primary location: Akron United States