ZENDESK

Great customer service creates happy customers, and happy customers keep business booming. One of the ways to keep them happy is getting ahead of their expectations. Luckily for you, we have an entire Data Science team dedicated to helping Zendesk customers unlock the patterns and insights to make it happen... The Zendesk Benchmark allows organizations to measure their customer support performance against their peers. Think of it as a friendly competition. It isn't a survey or an expert opinion-it's the single best data index based on actual customer support interactions from 99,000 companies using Zendesk... See how your customer service team compares with other organizations in your industry through the Zendesk Benchmark.

Also known as: The Zendesk Benchmark

Primary location: San Francisco United States