THEMEFUSE

Pauline Hoogervorst has put together an international network of passionate airline professionals and consultants whose mission is to support aviation leaders in their passenger centric journey. Pauline's strong track record speaks for itself in regards to passenger service experiences. Like her, the Passenger Centricity team is driven to guide, inspire, connect and make things happen for airlines of all sizes. The Passenger Centricity approach is customized and always hands-on and pragmatic... Airline Experts agree that to be successful, we must put our passengers at the heart and centre of everything we do. But that's easier said than done. At Passenger Centricity we understand that to become a customer-driven organization, often a fundamental change in the DNA of your business is required... Airline Consultants: turning your airline into a customer centric enterprise Strategic Business Transformation Achieve Operational Excellence Passenger Centricity Workshops

Also known as: passenger centric, PASSENGER CENTRIC ENTERPRISE, Passenger Centricity