| Date | Description |
|---|
| 2023-10-21 |
delete person Lisa Sinacola |
| 2023-10-21 |
delete person Sally McMahon |
| 2023-08-16 |
insert ceo Stacy Spikes |
| 2023-08-16 |
insert person Bill Colton |
| 2023-08-16 |
insert person JACK MEEK |
| 2023-08-16 |
insert person JEFF MYERS |
| 2023-08-16 |
insert person Stacy Spikes |
| 2023-08-16 |
update person_title Alvin Stokes: Chief Customer Contact Officer SmileDirectClub => SmileDirectClub 's Chief Customer Contact Officer; Chief Customer Contact Officer SmileDirectClub |
| 2023-08-16 |
update person_title Carolyne M. Truelove: Vice President, Reservations and Customer Relations American Airlines => Vice President, Reservations and Service Recovery American Airlines |
| 2023-07-13 |
delete person Alice Sesay Pope |
| 2023-03-26 |
update person_title Alvin Stokes: Chief Customer Contact Officer Smile Direct Club => Chief Customer Contact Officer SmileDirectClub |
| 2023-02-22 |
delete coo Julie Weingardt |
| 2023-02-22 |
delete person Julie Weingardt |
| 2023-01-22 |
insert coo Julie Weingardt |
| 2023-01-22 |
insert person Alvin Stokes |
| 2023-01-22 |
insert person John McCahan |
| 2023-01-22 |
insert person Julie Weingardt |
| 2023-01-22 |
insert person Mike Jones |
| 2022-12-21 |
delete person LeAnne Crocker |
| 2022-10-18 |
update person_title Carolyne Truelove: Head of Global Fan Experience Fanatics => Vice President, Reservations and Customer Relations American Airlines |
| 2022-10-18 |
update person_title Sue Morris: Vice President of Global Support GitHub => Vice President, GTech Users & Product Operations Google |
| 2022-09-17 |
update person_title Jared Benesh: Director, Client Experience Capabilities H & R Block => Executive Vice President, Member Experience Transformation State Employees' Credit Union |
| 2022-03-15 |
delete person Judi Bolden |
| 2022-03-15 |
delete person Michele Watson |
| 2022-03-15 |
delete person Tim Hickler |
| 2022-03-15 |
insert person Lisa Sinacola |
| 2022-03-15 |
update person_description Ebrahim Hyder => Ebrahim Hyder |
| 2022-03-15 |
update person_title Alice Sesay Pope: Senior Vice President, Global Head of Contact Centers Visa Inc. => VP - Device, Digital & Alexa Service Amazon |
| 2022-03-15 |
update person_title Shellie Dow: Vice President of Operation Services, Support, and Stores Nintendo => Vice President of Operation Services, Support, and Stores Nintendo of America |
| 2021-09-29 |
insert person Judi Bolden |
| 2021-09-29 |
update person_title Tim Hickler: Vice President, Employee Customer Services Amazon => Vice President, Platform Integrity Snap Inc. |
| 2021-06-24 |
update person_title Ebrahim Hyder: Vice President of Consumer Support Michael Kors => Vice President of Customer Service Michael Kors |
| 2021-06-24 |
update person_title Paul Brandt: Chief Experience Officer Loanpal => Chief Experience Officer GoodLeap |
| 2021-05-24 |
insert person Carolyne Truelove |
| 2021-05-24 |
update person_title Mike Gathright: SVP, Hilton Reservations & Customer Care Hilton => SVP, Customer Experience Hilton |
| 2021-04-08 |
delete person Sun Basket |
| 2021-04-08 |
update person_title Brett Frazer: Vice President, Customer Service Sun Basket => Vice President, Customer Service Sunbasket |
| 2021-01-15 |
insert person Tim Hickler |
| 2021-01-15 |
update person_title Alice Sesay Pope: Senior Vice President, Global Contact Centers Visa Inc. => Senior Vice President, Global Head of Contact Centers Visa Inc. |
| 2020-10-06 |
insert person Alice Sesay Pope |
| 2020-10-06 |
update person_title Brett Frazer: Head of Customer Support Sun Basket => Vice President, Customer Service Sun Basket |
| 2020-10-06 |
update person_title Paul Brandt: Vice President of Customer Experience Pizza Hut => Chief Experience Officer Loanpal |
| 2020-10-06 |
update person_title Sally McMahon: SVP of Channel Management SiriusXM => SVP of Channel Management and Customer Advocacy SiriusXM |
| 2020-08-07 |
insert person Jared Benesh |
| 2020-05-02 |
update person_title Michele Watson: SVP of Client Services Indeed => SVP of Client Services Formerly With Indeed |
| 2020-04-01 |
delete person Nate Rosenthal |
| 2020-04-01 |
update person_title Sue Morris: WW Leaders for Modern Life, Gaming & Customer Service Microsoft => Vice President of Global Support GitHub |
| 2020-02-01 |
insert person Brett Frazer |
| 2020-02-01 |
insert person Jim Gallagher |
| 2020-02-01 |
insert person Sun Basket |
| 2020-02-01 |
update person_title LeAnne Crocker: Global Customer Care Strategy Innovator => Director, Customer Care Centers Oriental Trading Company, Inc - a Berkshire Hathaway Company |
| 2019-03-31 |
delete coo Megan Neale |
| 2019-03-31 |
delete founder Megan Neale |
| 2019-03-31 |
delete person Megan Neale |
| 2019-03-31 |
delete person Unbabel Edmund Ovington |
| 2019-02-17 |
insert coo Megan Neale |
| 2019-02-17 |
insert founder Megan Neale |
| 2019-02-17 |
insert person Megan Neale |
| 2019-02-17 |
insert person Unbabel Edmund Ovington |
| 2019-02-17 |
update person_title Judi Brenstein: Member of the Board; Vice President, COPC; Vice President of Global Customer Operations at Groupon => Member of the Board; Vice President, COPC |
| 2019-01-06 |
update person_title Judi Brenstein: Member of the Board; Vice President, COPC => Member of the Board; Vice President, COPC; Vice President of Global Customer Operations at Groupon |
| 2017-08-19 |
insert otherexecutives Amit Shankardass |
| 2017-08-19 |
insert otherexecutives Jay Wolcott |
| 2017-08-19 |
insert otherexecutives Joseph Ansanelli |
| 2017-08-19 |
insert otherexecutives Judi Brenstein |
| 2017-08-19 |
insert otherexecutives Kathryn McGavick |
| 2017-08-19 |
insert otherexecutives Ted Hunting |
| 2017-08-19 |
insert person Amit Shankardass |
| 2017-08-19 |
insert person Jay Wolcott |
| 2017-08-19 |
insert person Joseph Ansanelli |
| 2017-08-19 |
insert person Judi Brenstein |
| 2017-08-19 |
insert person Kathryn McGavick |
| 2017-08-19 |
insert person Ted Hunting |
| 2014-11-09 |
delete managingdirector Ginna Sauerwein |
| 2014-11-09 |
delete otherexecutives Razia Richter |
| 2014-11-09 |
delete svp Razia Richter |
| 2014-11-09 |
delete person Ginna Sauerwein |
| 2014-11-09 |
delete person Janet Bailey |
| 2014-11-09 |
delete person Jasmine Green |
| 2014-11-09 |
delete person Jeff Camp |
| 2014-11-09 |
delete person Kathryn McGavick |
| 2014-11-09 |
delete person Lisa Oswald |
| 2014-11-09 |
delete person Michael Martin |
| 2014-11-09 |
delete person Philip Petescia |
| 2014-11-09 |
delete person Razia Richter |
| 2014-11-09 |
delete person Sally McMahon |
| 2014-11-09 |
delete person Tim Hickler |
| 2014-08-24 |
insert otherexecutives Razia Richter |
| 2014-08-24 |
insert svp Razia Richter |
| 2014-08-24 |
delete person Gregg E. Stallwood |
| 2014-08-24 |
delete person Tom Weiland |
| 2014-08-24 |
insert person Jasmine Green |
| 2014-08-24 |
insert person Razia Richter |
| 2014-08-24 |
insert person Tim Hickler |
| 2013-12-03 |
delete ceo Jim Moloney |
| 2013-12-03 |
delete person David Thornton |
| 2013-12-03 |
delete person Jim Moloney |
| 2013-12-03 |
delete person John Bowden |
| 2013-12-03 |
insert person Alistair Firmin |
| 2013-12-03 |
insert person Janet Bailey |
| 2013-12-03 |
insert person Lisa Oswald |
| 2013-12-03 |
insert person Sally McMahon |
| 2013-12-03 |
insert person Tom Weiland |
| 2013-12-03 |
update person_description Ginna Sauerwein => Ginna Sauerwein |
| 2013-12-03 |
update person_description Jeff Camp => Jeff Camp |
| 2013-12-03 |
update person_description Kathryn McGavick => Kathryn McGavick |
| 2013-12-03 |
update person_description Michael Martin => Michael Martin |
| 2013-12-03 |
update person_title Jeff Camp: Vice President, Call Center Operations; Operations Leader; Vice President of Contact Center Operations for TXU Energy => Vice President, Call Center Operations |