SUSTINEO.ORG

Change efforts fail because of two key reasons: poor communication and poor design. The solution to this - you would think - is to communicate more and better, and to create a better change effort design, including all necessary departments or units and underlying processes... Why do organisational change efforts depend so much on informing people who do not yet have the information, and on including units who are not yet included?... Imagine what could happen if - in your next organisation change effort - change would not simply happen to people and to units in your organisation, but you would design it together and change would be released by the people in your company?