SERENDEBYTE

Serendebyte, a leading provider of Pega-powered digital transformation and consulting services, joined the TTEC Digital family in February, 2020. With the addition of Serendebyte's deep Pega knowledge to our existing multi-platform expertise and CX strategy experience, we've underscored our commitment to delivering outcome-focused solutions for TTEC Digital clients... TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. Today customer conversations, and the contact center technologies that support them, are inseparable. We bring decades of innovation experience across the world's leading contact center technology platforms - and blend it with in-house expertise in CX strategy, data and analytics, AI and more - to help organizations maximize their technology investments and create truly exceptional customer experiences... Serendebyte brings deep Pega platform knowledge to the TTEC Digital team.