MUG - Key Persons


Al Graham - President

Job Titles:
  • President

Diana Hvistendahl

Job Titles:
  • Vicepresident

Katherine Miller

Job Titles:
  • Secretary

Kyle Kennedy

Job Titles:
  • Webmaster

Loretta Grier

Job Titles:
  • IT Business Solutions Analyst CPI Card Group Treasurer

Pat Barnum - Treasurer

Job Titles:
  • Treasurer
Pat has been CFO of Modernistic, Inc. in Stillwater, MN since 2020. Modernistic is a specialty printer, providing displays, décor, displays, graphics, and industrial OEM products; the company is a long-time user of Monarch. Pat's previous professional experience includes providing financial management and oversight at a number of other printers, as well as CFO at Printing Industry Midwest - the PIA affiliate in a five state area. Each of those printers used a different ePS product, going all the way back to Covalent in the 80-90's, and she typically served as system administrator as well. She has served on the boards of each of the various ePS users groups over the years, as treasurer and enhancement coordinator. In addition to her professional experience, Pat was elected to the local School Board serving as Treasurer, has managed the finances for several PACs, lobbyist principals, and local candidates, as well as being the currently elected Treasurer for a state level political party.

Shelly Milford - President

Job Titles:
  • President
Shelly has 30 years' experience in the printing industry. Twenty years were spent in the business management and production side of the business. After working as a subject matter expert for purchasing and inventory management during a discovery phase of MIS applications, she moved to the technology side with her company. For the last ten years, Shelly has overseen corporate MIS support and implementation starting with Prism and QTMS and then transitioning to the Monarch Suite of products. She has managed six major implementations and several smaller projects. Currently she is working on two major implementations as her company acquires new facilities. As a point of reference, her company is set up as multi-company, multi-division running iQuote, Foundation, Planner, Contract Admin, Productivity Workbench, PrintFlow, AutoCount Classic and AC4D, ProcessShipper, PrintStream and BI. Her company has web, sheetfed, digital, perfect bound, saddle stitch, case bound and mechanical bound offerings. Shelly is looking forward to serving the MUG community and learning from all our members.