ESSENTIEL-OUTSOURCING

With over 20 years of experience and a clear obsession to transform the contact center industry, we have created Essentiel Outsourcing. A place where, working together, employees and organisations, we have the ability to provide the best customer experience (CX) and offer well-designed solutions to meet the unique business challenges of each company... The year 2021 marked strong growth in terms of clients and personnel. We expanded our centers to Latin America and Portugal, ending the year with 24% growth. We redesigned our website along with the company's corporate image. Employee experience and satisfaction became even more critical, and along with the experience of our customers and our customers' customers, they were consolidated as the two most important aspects of our business.

Also known as: Essentiel-Outsourcing S.L.

Primary location: Barcelona Spain